Front Office Executive

3 weeks ago

Udaipur, Rajasthan, India Magnus hospital Full time

1 Reception Management - Greet and assist patients visitors and staff with courtesy and professionalism - Manage the front desk operations including answering phone calls directing inquiries and providing information - Handle patient registration admissions and discharge procedures - Maintain the reception area ensuring it is clean and welcoming 2 Patient Coordination - Schedule and confirm patient appointments consultations and follow-ups - Assist patients with filling out necessary forms and documents - Coordinate with different departments e g billing medical records laboratory to facilitate patient care - Manage patient flow and waiting times effectively 3 Administrative Support - Handle billing inquiries and assist with payment processing - Maintain patient records ensuring accuracy and confidentiality - Manage incoming and outgoing mail courier services and deliveries - Assist with data entry and the preparation of reports as needed 4 Communication - Liaise with medical staff to ensure timely and effective communication of patient information - Address and resolve patient concerns or complaints escalating issues as necessary - Provide information regarding hospital services procedures and policies to patients and visitors 5 Emergency Response - Act as a point of contact during emergencies coordinating with relevant departments - Follow hospital protocols for managing emergency situations such as directing patients and visitors to safe areas 6 Compliance and Confidentiality - Ensure compliance with hospital policies procedures and healthcare regulations Job Type Full-time Pay 9 000 00 - 15 000 00 per month Benefits Flexible schedule Leave encashment Schedule Rotational shift Supplemental Pay Overtime pay Education Bachelor s Required Experience total work 1 year Required Language Hindi Required English Preferred Shift availability Night Shift Required Day Shift Required Overnight Shift Required Work Location In person

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