Ms Expert

17 hours ago


Chennai Tamil Nadu, India Teknowiz Full time

MS Expert - NSP NFM-P JD Education and Experience Required 5 years of professional experience in telecom IT operations Bachelor of Science or equivalent degree in Computer Science or Electronics or Telecommunications or related fields Mandatory Skills NSP NFM-P Working knowledge of NSP NFM-P on FCAPS Functionalities Basics of Linux command-line proficiency system navigation basic scripting shell awk sed Strong understanding of telecom OSS and Trap flow from SBI to NBI via Element Management System EMS and Network Management System NMS Familiarity with fault management processes and alarm correlation mechanisms Ability to perform routine system health checks including NSP NFMP Application and its Services monitoring Capable of conducting first-level analysis on system related alarms reported Basic understanding of Network Topology Statistics Manager Discovery Manager Regular reporting and escalation of recurring or critical issues to L3 support and tracking to closure Performing trap testing collecting TCP debug logs analysing the logs for diagnosis and Compatibility Checks Handling P2 P3 P4 customer incidents adhering to defined SLAs Willingness and ability to work in rotational shifts 24 7 support environment Preparation and documentation of known issues workarounds and SOPs for future reference NSP Kubernetes Certificate Renewal Responsible for tracking and renewing expiring certificates coordinating with Product Support teams and ensuring minimal disruption during renewal activities Application Upgrade Support Assistance in Application version upgrades by performing pre-upgrade validations supporting deployment activities and conducting post-upgrade checks to ensure service continuity and functionality Node Integration Hands-on experience with NFMP Nodes integrations and disintegrations SNMP MD5 DES passkeys generations Mibs activation Knowledge on Property Resync Alarms settings Alarm policies Alarms Squelching TCA Policy for restricting the alarms flow and severities Additional Preferred Skills Nice to Have Scripting experience on Shell Perl Python and APIs for automating routine tasks Exposure on Oracle PL SQL ITIL processes including Incident Problem and Change Management Understanding of SNMP syslog and other telemetry protocols Experience with reporting tools and KPI metrics dashboards Knowledge on Kubernetes RHOS Strong communication and documentation skills Ability to work independently and as part of a collaborative team


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