
Only 24h Left Program Operations Lead, IN External Fulfillment
4 weeks ago
The role entails day to day monitoring FX related processes, running internal processes centrally and monitoring of progress on designated tools. The job requires someone who has the ability to manage stakeholders remotely and high willingness to take ownership. The candidate must be willing to work with internal and external stakeholders to uphold process requirements and also identify/suggest corrections for processes in place.
Key job responsibilities
The incumbent will be own the following -
1) Responsible for execution of all seller configurations in the system for Fulfillment experience
2) Owning of speed related reports and deep dive
3) Sending weekly updates on critical projects by using query based tools and excels
4) Capacity configurations on system
5) Deep dives on escalations by all stakeholders on topics of speed
6) Critical support during all peak events for all system configurations required
7) Liaise across functions to drive their project and help clear issues and bottlenecks.- Advanced Excel
- SQL- Data visualization and representation
- Strong data analysis
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