Immediate Start: Analyst, EUC
7 hours ago
Job Description Job Description Job Purpose ICE is a member of the Fortune 500 and a leader in financial technology, owning and operating exchanges and clearing houses for financial and commodity markets, including futures, equities, options, energy, and credit, as well as the New York Stock Exchange. EUC plays a part in helping all teams do their jobs better, and we collaborate with our technology leaders as they transform the world's financial markets. Intercontinental Exchange is seeking a motivated End User Computing Engineer to be part of a global team responsible for supporting and advancing our global corporate computing environment. ICE's End User Computing group has reach into every aspect of our fast-paced, dynamic company, using cutting-edge technology and tools to provide for the needs of our users and the company. The ideal candidate is technically proficient and carries an eager attitude, thorough professionalism, and solid communication skills. Responsibilities - Be part of a matured and experienced Global End User Computing team, balance technical problem-solving, customer service, and collaboration to ensure that the users throughout the organization can access and utilize the hardware and software they need for work. - Demonstrates a sense of urgency - Takes ownership of Incidents/ Requests and provides smart resolution so that the end user productivity is not impacted. Finds creative solutions - Improves processes and share innovative ideas. - Is clear and accurate in verbal and written communication - Listens to peers and supports employees - Follows directions and provides useful feedback. - 24x7 support coverage, hence candidate should be comfortable working in shifts including weekends. - Provide end user hardware, software, network, and server support for mostly Windows and some Mac devices - Receive and manage incoming queries (Incidents/Requests) from users, via chat, emails & web tickets, also if required call end users. - Use experience and good judgement to prioritize issues appropriately and escalate when necessary - Focus on customer satisfaction, while interaction with the users and working on the queries. - Maintain users, groups, and distribution lists - Provision and troubleshoot file and print servers on the network - Install/ uninstall, repair, update Windows 10 software. - Provide support in configuring and setting up Apple, Android, and other mobile devices - Basic experience in troubleshooting VDI environment. - End-user VPN related connectivity resolution. - Mentors other EUC Analysts in groups and individually - Effectively documents and publishes role and team responsibilities and repeatable processes - Takes initiative to learn and perform Senior EUC Analysts core duties Knowledge And Experience - College degree in Engineering, MIS, CIS, or related discipline - 3-5 years hands-on experience in a technical support/ Service Desk/ End User Computing Environment. - Familiarity with Service management tools, Active Directory and End point management tools - Knowledge on Windows & Mac operating systems
-
EUC Analyst
3 weeks ago
Hyderabad, India ICE Data Services Full timeWho We Are ICE is a member of the Fortune 500 and a leader in financial technology, owning and operating exchanges and clearing houses for financial and commodity markets, including futures, equities, options, energy, and credit, as well as the New York Stock Exchange. EUC plays a part in helping all teams do their jobs better, and we collaborate with our...
-
EUC Analyst
2 weeks ago
Hyderabad, Telangana, India ICE Data Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWho We AreICE is a member of the Fortune 500 and a leader in financial technology, owning and operating exchanges and clearing houses for financial and commodity markets, including futures, equities, options, energy, and credit, as well as the New York Stock Exchange. EUC plays a part in helping all teams do their jobs better, and we collaborate with our...
-
EUC Engineer
7 hours ago
Bengaluru, India TECEZE Full timeJob Description Job Title: EUC Engineer (IMAC Implementation) Location: Bengaluru Contract: 1-year (possible extension) Work Type: On-site Experience Level:1 Year *Immediate Joiner* Role Overview: The EUC Engineer will execute and support IMAC (Install, Move, Add, Change) activities across end-user devices, ensuring smooth deployment, relocation, and...
-
EUC Engineer
7 hours ago
Pune, India TECEZE Full timeJob Description Job Title: EUC Engineer (IMAC Implementation) Location: Pune Contract: 1-year (possible extension) Work Type: On-site Experience Level: 1yr *Immediate joiner* Role Overview: The EUC Engineer will execute and support IMAC (Install, Move, Add, Change) activities across end-user devices, ensuring smooth deployment, relocation, and configuration...
-
▷ [Immediate Start] IT Consulting
3 weeks ago
Bengaluru, India Infosys Limited Full timeJob Description Key Responsibilities: - A day in the life of an Infoscion - As part of the Infosys delivery team your primary role would be to interface with the client for quality assurance issue resolution and ensuring high customer satisfaction - You will understand requirements create and review designs validate the architecture and ensure high levels...
-
▷ Immediate Start: Trainee Analyst
3 weeks ago
Hyderabad, India V Rao & Gopi Chartered Accountants Full timeWe’re hiring for Trainee Analyst!! Apply with us now!! A great start makes a great career. If you’re eager to learn, ready to take responsibility, and excited to own your work - this Trainee Analyst role is your opportunity to shine. Firm: V Rao & Gopi, Chartered Accountants is a 40+ year old multi-disciplinary firm with presence across Telugu states....
-
Immediate Start! Business Analyst
6 days ago
Hyderabad, India PW (PhysicsWallah) Full timeJob Description Company Description PhysicsWallah (PW), founded in 2020 by Alakh Pandey and Prateek Maheshwari, is an Education company headquartered in Noida, Uttar Pradesh. PW aims to democratize education through online, offline, and hybrid platforms, and offers educational content in multiple vernacular languages. The company's offerings include test...
-
End User Computing
2 weeks ago
Hyderabad, Telangana, India Intellismith Full timeAbout IntellismithIntellismith founded in 2019 is a dynamic HR service and technology startup Our mission is to tackle India s employability challenges head-on Currently we operate two key lines of business recruiting and outsourcing With teams based in Noida Chennai Mumbai and Bangalore we collaborate with top brands in the BFSI and IT sectors...
-
Green Start Hiring for Gcc Recruiter
2 weeks ago
India Green Start Jobs Full timeGreen Start is excited to announce a fantastic opportunity for an experienced HR Recruiter to join our growing team. We are specifically seeking a professional with a proven track record in recruiting for Global Capability Centres (GCCs), with a strong focus on Information Technology roles. As an HR Recruiter specializing in GCC recruitment, you will be...
-
[Immediate Start] Associate Business Analyst
4 days ago
Hyderabad, India ICE Full timeJob Description Job Description Job Purpose The Associate Business Analyst within the Commercial Business Operations team will help drive initiatives that improve how our teams work, support data-driven decision making, and gain hands-on experience with enterprise systems like Salesforce. This is an exciting opportunity to build a foundation in business...
