(Urgent) Front Office Executive

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether you ve got deep experience in commercial real estate skilled trades or technology or you re looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Front office Executive - Client Account Chennai What this job involves About the role Objective of the role We are looking for an experienced Front office Executive to oversee all Soft Service IFM activities The Front office Executive will report to Assistant Facility Manager The ideal candidate will be well-organized and able to lead a large team and showcase phenomenal efficiency to ensure our business s accommodation is problem-free and safe so that employees can work under the best conditions Responsibilities Lead the vendor management team in the delivery of facility management services Ensure 100 upkeep of client facilities at all the time Ensure the scope of work based on Service Level Agreement between Client and JLL Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors Maintain all records related to the performance of facility management operations on Client site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings Train team members on all Quality policies procedures General Administration Management Client Guest service Experience Manage Visitor Management System Monitor Physical Security activity MIS MMR report Invoice tracker preparation Store Management Key management Stock register and material consumption record Help Desk management daily base Perform facility inspections and report on condition affecting operations Immediate respond when as an emergencies Comply with all safety procedures and requirements Support for an Engineering Operational maintenances Prepare and Support for an Internal and External Audits Periodically inspect the logbooks checklists Register and weekend schedules for a better management of Facility service Sounds like you To apply you need to be Experience Education 3 years minimum experience as Front Office Executive or relevant position Well-versed in IFM operations and facilities management best practices Graduate Diploma in Hospitality with 3 years Work Experience in IFM Hospitality Good Nonverbal communication skills Must have keen learning skills in accordance with the dynamic nature of the client business Manage all FM related requirements for the location to the end user satisfaction levels and maintain JLL standards on deliverables Vendor Management Scheduled Reports Facility Trackers MMR SLA Client Management Builder Coordination Behavioural Competencies Strategic Thinking Leadership Excellent verbal and written communication skills Excellent organizational and leadership skills Experience working in heavily matrixed environments and leading by influence What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Location On-site -Chennai TN Scheduled Weekly Hours 48 If this job description resonates with you we encourage you to apply even if you don t meet all of the requirements We re interested in getting to know you and what you bring to the table JLL Privacy Notice Jones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may email us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL