Customer Care Executive

1 day ago


Jalgaon, Maharashtra, India SK Translines Pvt. ltd Full time

- Customer Care Executive Company S K Translines Pvt Ltd Location Jalgaon Maharashtra Salary 8 000 - 12 000 per month Experience 0-1 years Freshers with good communication skills may apply About the Role As a Customer Care Executive at S K Translines you will be the first point of contact for our customers Your role is to provide accurate information resolve queries and ensure a smooth customer experience You will also support operational teams by coordinating with clients and ensuring timely communication Key Responsibilities Handle inbound and outbound calls WhatsApp and email inquiries from customers Provide information about shipments delivery schedules and company services Register customer complaints issues and ensure quick resolution Coordinate with operations accounts and logistics teams for updates Maintain daily call logs feedback and issue tracking in company records Build positive customer relationships with polite and professional communication Follow up with customers until their issue query is fully resolved Assist in customer retention by ensuring satisfaction and timely support Required Skills Qualifications Minimum 12th pass Graduate preferred Strong communication skills in Hindi Marathi and basic English Good telephone etiquette and problem-solving attitude Basic knowledge of MS Office WhatsApp Email handling Ability to multitask and work in a team environment Previous experience in logistics transport or customer service will be an advantage Job Type Full-time Pay 8 000 00 - 12 000 00 per month Work Location In person



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