15h Left Executive

3 weeks ago

Surat, Gujarat, India MNR Solutions Full time

We are looking for a proactive CRM Executive to join our Customer Relationship Management team in Surat Reporting to the D2C Manager the CRM Executive will be responsible for managing customer interactions ensuring high levels of customer satisfaction and enhancing retention rates This role requires strong communication skills a customer-focused approach and the ability to efficiently handle queries and feedback Key Responsibilities - Customer Interaction Act as the primary point of contact for customers addressing inquiries resolving issues and ensuring a seamless experience - Customer Feedback Gather and analyze customer feedback to identify areas for improvement and ensure ongoing satisfaction - CRM System Management Update and maintain customer information in the CRM system ensuring data accuracy and completeness - Customer Retention Implement strategies to improve customer retention including personalized communication and proactive engagement - Order Tracking Follow-Up Monitor order progress provide customers with updates and coordinate with other departments to resolve any delays or issues - Reports Insights Generate regular reports on customer interactions feedback and satisfaction levels to provide insights to the D2C Manager - Process Improvemen Suggest and help implement improvements to CRM processes enhancing efficiency and the overall customer experience Required Skills Qualifications Experience Minimum 1-2 years in customer relationship management or a related field Education Bachelor s degree in Business Marketing or a related field Technical Skills Familiarity with CRM tools and proficiency in Microsoft Office Excel Word Communication Skills Strong verbal and written communication skills to effectively interact with customers Problem-Solving Skills Ability to handle customer complaints and resolve issues promptly and professionally Attention to Detail High accuracy in handling customer information and documentation Preferred Qualifications - Prior experience in a D2C Direct-to-Consumer environment - Knowledge of CRM tools such as Salesforce Zoho or similar platforms Benefits - Competitive salary with performance-based incentives - Opportunities for growth and professional development - Friendly and supportive work environment ref updazz com

  • Senior Security Lead

    4 days ago

    Surat, Gujarat, India beBeeSecurity Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Senior Manager- Security 15h Left Job Description:Gathering intelligence, implementing security measures and managing internal information are key responsibilities in this role. Job Summary: We seek an experienced Senior Manager to lead our Security Team. As a strategic leader, you will oversee the development of innovative security solutions, manage budgets...

  • 15h Left: Executive

    3 days ago

    Surat, Gujarat, India Larsen & Toubro Full time

    Monitor and manage daily cash flows and forecasts Ensure optimal liquidity to meet operational and capital requirements Coordinate with internal departments for fund planning and utilization Manage banking relationships and negotiate terms for credit facilities Execute payments fund transfers and foreign exchange transactions Handle bank...

  • 15h Left Executive Assistant

    4 weeks ago

    Surat, Gujarat, India PRYDAN CONSULTANCY SERVICES PRIVATE LIMITED Full time

    Executive Assistant Join Our Team as an Executive Assistant to Build the Future of Indian Smart Cities Location Ahmedabad Experience 1-2 years in an Executive Assistant or project management role in real estate Qualification MBA Finance or equivalent Graduate Any Discipline Work Mode Full-time on-site Language Proficiency in English Spoken...

  • 15h Left Account Executive

    4 weeks ago

    Surat, Gujarat, India Guni® SMS Full time

    About GuniGuni is Australia's trusted platform for secure SMS, MMS, and AI-powered messaging. We help over 2,000+ businesses engage customers across retail, education, healthcare, and more — using powerful, simple, and scalable communication tools.We're expanding our international team and hiring a full-time Account Executive + Customer Success Manager to...

  • 15h Left Sales Executive

    1 day ago

    Surat, Gujarat, India Healcard Full time

    Company Overview:We are a leading Healthcare Technology SaaS company providing end-to-end digital healthcare solutions to hospitals, pharmacies, laboratories, and patients. Our innovative platform streamlines operations, enhances patient care, and boosts efficiency in healthcare facilities.Job Description:We are seeking a dynamic and results-driven Sales...

  • 15h Left: Head Of Partnerships

    2 weeks ago

    Surat, Gujarat, India AppitSimple Infotek Full time

    Company Overview AppitSimple Infotek Pvt Ltd is a pioneering product-based IT company renowned for its innovative platforms SoftwareSuggest and CallHippo SoftwareSuggest helps businesses discover top software and service solutions with genuine reviews and detailed analysis CallHippo a leading VoIP service provider offers instant local support numbers...

  • 15h Left Event Manager

    2 weeks ago

    Surat, Gujarat, India CallHippo Full time

    About Appitsimple Infotek Established in 2014 we Appitsimple Infotek are an Ahmedabad-based IT firm with an impressive portfolio of IT solutions including CallHippo - a virtual phone system and SoftwareSuggest - a software recommendation platform We boast a dedicated workforce of 160 employees from diverse backgrounds and domains consistently striving...

  • 15h Left Hr Executive

    3 weeks ago

    Surat, Gujarat, India Bigbasket Full time

    Job DescriptionJob Title : HR-OperationsLocation : Surat, Gujarat.Company : Big basketJob Roles & Responsibilities(1) Employee OB, Joining & exit Formalities, E-Code creation etc(2) Employee retention, quires handling etc(3) Compliance and grievance management(4) New joiner induction, process training, hurdle etc(5) Database management and share to the...

  • 15h Left: Specialist

    3 weeks ago

    Surat, Gujarat, India AkzoNobel Full time

    About AkzoNobel Since 1792 we ve been supplying the innovative paints and coatings that help to color people s lives and protect what matters most Our world class portfolio of brands - including Dulux International Sikkens and Interpon - is trusted by customers around the globe We re active in more than 150 countries and use our expertise to sustain...

  • 15h Left: Business Development Head

    3 weeks ago

    Surat, Gujarat, India Weekday AI Full time

    This role is for one of Weekday s clients Salary range Rs 1500000 - Rs 3000000 ie INR 15-30 LPA Location Gujarat JobType full-time Requirements This role isn t just about managing a sales quota it s about building and executing a high-growth strategy owning P L-level decisions and acting as the bridge between field operations and board-level...