Customer Support Specialist

4 weeks ago


Vadodara, Gujarat, India TalentBridge Full time
Client Support Associate

Mode of work: Work From Office (Vadodara, Gujarat)

Rotational Shift

Max pay - 32K in hand

What We Offer:

• Transportation allowance

• Canteen Subsidy

• Night Shift allowance as per process

• Schedule Adherence Bonus

• Health Insurance

• Tui>on Reimbursement

• Incentive components campaign wise

• Work Life Balance

• Rewards & Recognition

• Internal movement through IJP

What You Will Be Doing:

What You Will Be Doing:

• As a Client Support Associate, you will need to be a great listener as you work to

troubleshoot and understand issues. You will work to resolve issues upon initial

contact (i.e., "first call resolution"), and prevent future issues whenever possible by

educating our Clients and reviewing their accounts. You will oversee all problems to

resolution, even when delegated to other teams.

• You will provide engaging, responsive, timely telephone and email support to

Consumer Clients, Sales, and other internal team members. You will be the point of

contact for the Consumer and/or Sales team member as you keep them informed of

the status of open issues while actively working to troubleshoot and resolve them.

You will play a role in retention as you communicate collaboratively with Sales to

address any Consumer issues.

• Client Support Associate must maintain a strong understanding of the products and

services of Autotrader. Adhere to all policies, procedures, and guidelines. Understand

the organization (departments, personnel, and their responsibilities). Develop or

improve on internal systems knowledge.

• Being a Client Support Associate, you will need to be flexible as you adjust to

changing du>es and responsibilities as the department and the company evolve.

Additional projects, assignments or responsibilities may be assigned in order to assist

the department/company meet their objectives and providing the ultimate Service

to our Clients.

What We Expect You To Have:

• High secondary or 10+2 diploma with 3 years' experience in a related field; OR any

stream graduate degree with 1 year of experience.

• Strong computer skills, especially proficient in Microsoft Office, Outlook, and other

Internet-based tools.

• Strong understanding of business operations (spreadsheets, trends, data)

• Be Flexible in working hours which is a must.

• Excellent oral and written communication skills;

• An unerring attention to detail;

• The ability to multitask, answering numerous chats/calls and navigating smoothly

between both mediums.

• A professional demeanor with the ability to take ownership of every chat, call or

email and find a solution for every customer.

• The ability to think on your feet in a fast-paced environment where messages over

chat, call and email come fast and furious;

• Experience working as part of a collaborative team – we work together to make sure

customers are able to use our products and services without any trouble and

excellent experience is provided during every interaction.

  • Vadodara, Gujarat, India CDT Software and Support Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – Technical Support (ERP & Database)Position OverviewWe are looking for a motivated and skilledTechnical Support Specialistto join our team. This role involves providing timely ERP support to retailers, resolving technical issues, and ensuring smooth operations. The ideal candidate should have a strong understanding of databases (MSSQL),...


  • Vadodara, Gujarat, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    About the RoleWe are seeking a skilled Customer Support Specialist to join our team. The ideal candidate will have a strong understanding of WordPress and WooCommerce, with excellent troubleshooting and problem-solving skills.Key Responsibilities:Troubleshoot and resolve complex WordPress and WooCommerce issues efficiently.Provide exceptional customer...


  • Vadodara, Gujarat, India TalentBridge Full time

    Client Support SpecialistRotational Shifts - Max up to 42K in hand (Based on experience)Key Responsibilities:We are looking for positive, self-motivated professionals with customer support experience andan affinity for technology products and innovation. In this role, you will be working directly withour active clients assisting with any product feature...


  • Vadodara, Gujarat, India TalentBridge Full time

    Client Support Specialist Rotational Shifts - Max up to 42K in hand (Based on experience) Key Responsibilities: We are looking for positive, self-motivated professionals with customer support experience and an affinity for technology products and innovation. In this role, you will be working directly with our active clients assisting with any product...


  • Vadodara, Gujarat, India TalentBridge Full time

    Client Support SpecialistRotational Shifts - Max up to 42K in hand (Based on experience)Key Responsibilities:We are looking for positive, self-motivated professionals with customer support experience andan affinity for technology products and innovation. In this role, you will be working directly withour active clients assisting with any product feature...


  • Vadodara, Gujarat, India AMATEC Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Location: Alkapuri, VadodaraWorking Hours: 10:00 AM to 7:00 PMSalary: ₹12,000 – ₹15,000 per monthJob Description: We are looking for a polite, patient, and customer-focused Customer Support Executive to join our team in Vadodara. The ideal candidate should have excellent communication skills and a genuine desire to help customers resolve their...


  • Vadodara, Gujarat, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...


  • Vadodara, Gujarat, India Anonymous Full time

    ONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...


  • Vadodara, Gujarat, India beBeeProfessional Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistThe Help Desk is the centralized support hub that bridges the gap between clients and technical solutions.The role will handle and take ownership of multiple customer support activities to include receiving incoming calls, chats, emails & tickets to provide end-to-end Technical and general support resolution to the end...


  • Vadodara, Gujarat, India TalentBridge Full time

    Client Support AssociateMode of work: Work From Office (Vadodara, Gujarat)Rotational ShiftMax pay - 32K in handWhat We Offer:• Transportation allowance• Canteen Subsidy• Night Shift allowance as per process• Schedule Adherence Bonus• Health Insurance• Tui>on Reimbursement• Incentive components campaign wise• Work Life Balance • Rewards &...