Deputy Customer Care Manager

4 weeks ago

Bhubaneswar Odisha, India MAHINDRA & MAHINDRA Full time

Responsibilities Key Deliverables Dealer Manpower availability training plan for dealership age trained age certified Adherance to M M CI norms Ensure Customer satisfaction in the state by CAPS improvement NPS Score DHC C8 CCCF 1000 escalations customer engagement programs etc - Speed quality of concern closure Escalated concerns PSFs Workshop Processes Mgmt Systems - Ensure process parameters in place at workshops adhering to Business Development Process DMS QLIKVIEW Shop Floor Process defining Dealer Role Holder Responsibility Review Recognition Dealership Profitability - Ensure target achievement by adhering to to yearly Business Plan Customer Retention Qwik Mech c Channel reach Manpower adequacy - Creation of new service points MDSCs MASCs MMTs of FTs with Serive reach Training Plan Development Adherence Training Scores Training Module CoTEK Inhouse Training Dealership Satisfaction Score Education Qualification Bachelor of Engineering General Experience 5 years and above System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning

  • Customer Care Manager

    2 weeks ago

    Balianta, Odisha, India FIELD MOTOR PRIVATE LIMITED Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionFIELD MOTOR PRIVATE LIMITED is a company located at 2nd Floor, F-7, Block B-1 Mohan Cooperative Industrial Estate, Mathura Road, New Delhi, Delhi, India. The company specializes in the automotive industry and aims to provide top-notch services to its clients. Nestled in a strategic location, FIELD MOTOR PRIVATE LIMITED is known for its...

  • Deputy Manager

    3 weeks ago

    Bhubaneswar, India Bajaj Finance Full time

    Deputy Manager - Debt Management Services - SME  Job Purpose  To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities- Achieve collections target by visiting customers/agencies.- Monitor performance against set parameters and provide regular...

  • Deputy Manager

    5 days ago

    Patia, Bhubaneswar, Orissa, India Srusti Academy of Management and Technology (Autonomous), Bhubaneswar Full time ₹ 2,16,000 - ₹ 5,04,000 per year

    Job Title: Deputy ManagerDepartment: AdministrationReporting To: PrincipalInstitution/Location: Srusti Academy of Management and Technology (Autonomous), Bhubaneswar, OdishaJob Type: Full-TimeSalary: ₹18, ₹21,000.00 per monthJob SummaryThe Deputy Manager will oversee the functioning of the Student Establishment and Staff Establishment wings, ensuring...

  • Deputy Manager – Project Management- Steel Plant

    3 weeks ago

    Bhubaneswar, India Careerbuddyonline Full time

    Job Title: Deputy Manager – Project Management- Steel Plant Location: Dhenkanal, Odisha Experience Required: 5–10 years Must-have: Experience in steel industry and plant operations (BOF, EAF, SMS, Sinter Plant, Blast Furnace, Rolling Mills) Seniority Level: Deputy Manager About the Role We are looking for a dynamic and detail-oriented Deputy Manager –...

  • Arya Omnitalk

    2 weeks ago

    Bhubaneswar, India Arya Omnitalk Full time

    Deputy Manager Sales Responsibilities- To promote direct sales of our GPS / Vehicle Tracking solution.- Gather relevant information, which may be instrumental in deciding what places to target and the penetration levels in the assigned territory.- Travel required.- Will be responsible for achieving monthly & annual sales targets.- Will be responsible for...

  • Vedanta - Deputy Chief Commercial Officer

    4 weeks ago

    Odisha, India Vedanta Group Full time

    Job Title: Deputy Chief Commercial Officer Bhadrak, To: Chief Commercial Officer the Role:This is a transformational leadership opportunity at FACOR, a key business unit of Vedanta Limited. The Deputy Chief Commercial Officer will play a pivotal role in driving commercial excellence, delivering strategic outcomes, and ensuring robust operations across...

  • Assistant/Deputy Manager

    7 days ago

    Bhubaneswar, Orissa, India Weir Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title Division (Weir Minerals) Location : Raipur (Chhattisgarh)Purpose of Role:Are you a persistent, industry focussed and solutions based individual who thrives on thinking outside the box to deliver a quality product to your sites and clients?Weir Minerals is seeking an experienced Assistant/Deputy Manager based out in Raipur to take care of OE & AM...

  • Deputy General Manager Facilities

    2 weeks ago

    Bhubaneswar, Puri, India Evos Buildcon Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Job Description Deputy General Manager (DGM) Facility Management Position: Deputy General Manager Facility Management Location - Bhubaneswar Department: Facility & Property Management Role Overview The DGM Facility Management will be responsible for overseeing end-to-end facility operations across multiple residential, commercial, and retail properties....

  • Deputy Academic Head – IPYP

    3 days ago

    Bhubaneswar, Orissa, India Assignedge Network Pvt Ltd Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Job Description: Senior Coordinator / Deputy Academic Head – IPYPJob Title: Senior Coordinator / Deputy Academic Head – IPYP (International Primary Years Programme)Location: Bhubaneswar, Odisha (Accommodation/HRA Provided)Salary: Competitive – 10–15% hike on current salary (negotiable)About the RoleWe are seeking a highly experienced and dynamic...

  • Customer Care Executive

    2 weeks ago

    Baramunda, Bhubaneswar, Orissa, India Odisha Job Consultancy Full time

    Greetings from **Odisha Job Consultancy**!! Position - **Customer Care Executive** **Customer Care Executive** is Responsible for providing exceptional customer support through various communication channels. Addressing inquiries, resolving issues, and ensuring customer satisfaction. Maintaining accurate records, collaborating with teams, and upholding...