Customer executive

3 weeks ago

Delhi, Delhi, India Pepsico Full time
Overview

CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability.

The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business.

Responsibilities

Market

- Delivering Secondary monthly targets and Gross Revenue growth
- Planning routes efficiently to increase productivity
- Increase Net Distribution by increasing number of outlet served
- Increases Weighted Distribution by increasing SKU count in existing outlets
- Ensuring stock availability and Rack Execution as per planogram
- Relationship building in the market to maximize customer satisfaction

Training & Communication

- One-on-One training of PSRs to develop business understanding & sales capability
- Monthly target setting for each salesmen
- Works with salesmen in market to coach him/her on market execution
- Monitors salesmen performance using regular sales reports
- Communicates incentives and motivates salesmen to achieve targets

Distributor

- Distributor/Hub/Spokes appointment and retirement for territories
- Managing DB health (ROI) by ensuring adherence to Joint Business plan
- Jointly responsible for recruitment and retention of sales representatives
- Minimizing expiry/stales by ensuring FIFO and stacking norms of products
- Tracking correct and timely delivery of orders in the market
- Ensuring food compliance of every distributor

Facilitating development of distributor on PepsiCo sales competencies

Qualifications

Qualifications
- Any under graduation or Post Graduation

Experience
- 2 Years
- FMCG/ Similar Sales
and Distribution

Qualifications
- Any under graduation or Post Graduation

Experience
- 2 Years
- FMCG/ Similar Sales
and Distribution

Market

- Delivering Secondary monthly targets and Gross Revenue growth
- Planning routes efficiently to increase productivity
- Increase Net Distribution by increasing number of outlet served
- Increases Weighted Distribution by increasing SKU count in existing outlets
- Ensuring stock availability and Rack Execution as per planogram
- Relationship building in the market to maximize customer satisfaction

Training & Communication

- One-on-One training of PSRs to develop business understanding & sales capability
- Monthly target setting for each salesmen
- Works with salesmen in market to coach him/her on market execution
- Monitors salesmen performance using regular sales reports
- Communicates incentives and motivates salesmen to achieve targets

Distributor

- Distributor/Hub/Spokes appointment and retirement for territories
- Managing DB health (ROI) by ensuring adherence to Joint Business plan
- Jointly responsible for recruitment and retention of sales representatives
- Minimizing expiry/stales by ensuring FIFO and stacking norms of products
- Tracking correct and timely delivery of orders in the market
- Ensuring food compliance of every distributor

Facilitating development of distributor on PepsiCo sales competencies

  • Tele Calling Executive

    2 weeks ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 12,000 - ₹ 20,000 per year

    Job Title: Telecalling ExecutiveLocation: Delhi - Patel NagarExperience: 3 months to 1+ year (or internship in calling)Salary: ₹12,000 to 20,000 + Incentives (Fixed)Working Days: 5.5 DaysJob Description:We are hiring Telecalling Executives who are confident and fluent in communication. The role involves making outbound calls to potential customers,...

  • Customer Care Executive

    1 week ago

    Delhi, Delhi, India Sekyo Innovation Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 20,00,000 per year

    Job description:We are looking for a qualified Female Customer Support Executive who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills.Responsibilities:Resolving customer complaints & queries brought to your attention under a specific timeline through...

  • Customer Care Executive

    2 weeks ago

    Delhi, Delhi, India SILVERFIED Full time ₹ 15,00,000 - ₹ 27,51,373 per year

    As a Customer Care Executive, you will be the first point of contact for our customers. You will handle inquiries, make inbound and outbound calls and try to convert as many customers as possible. Your role is vital in building long-term customer relationships and supporting our retention goals.Job Types: Contractual / Temporary, FreelancePay: ₹15,...

  • Customer Support Executive

    3 weeks ago

    Delhi, Delhi, India Riva Airglobal Services Full time

    We are looking for an enthusiastic and customer-oriented individual to join our team as a Customer Support Executive This is an excellent opportunity for freshers to develop their professional skills in a dynamic work environment As a Customer Support Executive you will be the first point of contact for our customers providing solutions handling...

  • Customer Support Executive

    2 weeks ago

    Delhi, Delhi, India Alankit Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    We have Urgent Openings in Jhandewalan, Central Delhi for Customer supportCompany - Alankit Limited Profile- Customer Support Executive ( CPV Process-consular, passport and visa services )Shift - 06:30 AM-4:00 PMResponsibility -To handle inquiries related to Visa, Passport, and Other Services. The ideal candidate will provide exceptional support to...

  • Customer Relationship Executive

    1 week ago

    Delhi, Delhi, India Aero Plast Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Location: Delhi, India (Work from Office)Department:Sales & Business DevelopmentReports To: Sales ManagerType: Full-TimeCompany DescriptionAero Plast Limited, established in 1978 in Bahadurgarh, Haryana, India, provides a complete range of packaging solutions for India and worldwide. We specialize in manufacturing laminated packaging pouches, laminated...

  • Customer Service Executive

    2 weeks ago

    Delhi, Delhi, India Invoidea Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are seeking a proactive and customer-focusedCustomer Service Executiveto handle ourInternational customer supportoperations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a professional manner.Key...

  • Customer Success Executive

    6 days ago

    Delhi, Delhi, India Enhanced Labs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Delhi (In-Office) Brand: Enhanced Labs About the RoleWe're looking for a Customer Success Executive who can be the voice of Enhanced Labs and ensure every consumer feels valued. This role is ideal for fresh graduates eager to launch their careers, gain cross-functional exposure, and learn the inner workings of a fast-growing consumer brand. You'll...

  • Customer Support Executive

    4 days ago

    Delhi, Delhi, India Alankit Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    We have Urgent Openings in Jhandewalan, Central Delhi for Customer Support Voice (Tamil and / or Malay )Company - Alankit Limited Profile- Customer Support Executive ( CPV Process-consular, passport and visa services )Shift timings - 06:30 AM-4:00 PMPreference will be given to those Candidates who have worked in early morning shifts in Delhi...

  • Customer Support Executive

    3 weeks ago

    Delhi, Delhi, India Silvish Full time

    About SilvishSilvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience.We are looking for a Customer Support Executive to be the voice of Silvish...