Ecommerce Manager

6 days ago

Nadiad India Mafatlal Industries Limited Full time

Job Description Job Purpose: To oversee and manage the online sales and presence of the company's products across e-commerce platforms, ensuring revenue growth, brand visibility, and customer satisfaction. Key Responsibilities: - Develop and implement e-commerce strategies to achieve sales targets and enhance brand presence. - Manage online listings, pricing, and product content across marketplaces (e.g., Amazon, Flipkart, company website). - Coordinate with marketing, logistics, and operations teams to ensure timely product availability and delivery. - Analyze sales performance, customer behavior, and market trends to optimize digital campaigns. - Plan and execute promotional campaigns, discounts, and advertisements in coordination with marketing teams. - Monitor competitor activity and identify opportunities for growth and differentiation. - Handle vendor relationships, payment reconciliations, and marketplace compliance requirements. - Ensure excellent customer experience and address escalations or service-related issues. Key Skills & Competencies: - Strong understanding of e-commerce operations and digital marketing. - Analytical mindset with experience in sales data interpretation. - Excellent communication, coordination, and negotiation skills. - Proficiency in MS Excel, Google Analytics, and marketplace dashboards. Qualifications & Experience: - Bachelor's/Master's degree in Marketing, Business Administration, or related field. - 36 years of relevant experience in e-commerce management or online retail.

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