Cafe Manager

3 weeks ago

Latur MH IN Kannu Ki Chai Pvt Ltd Full time

Key Responsibilities 1 Leadership Supervision Lead train and motivate team members during each shift to achieve high standards of customer service quality and operational efficiency Delegate tasks appropriately ensuring that staff members are clear on their responsibilities and duties Provide support and guidance to staff in handling customer inquiries complaints and issues ensuring a positive experience for all guests Monitor employee performance and provide constructive feedback to ensure continuous development 2 Operational Efficiency Oversee the smooth running of the restaurant during shifts including food preparation service cleanliness and inventory management Ensure compliance with company procedures safety guidelines and sanitation standards Ensure that food quality and presentation standards are consistently met in accordance with company policies Monitor inventory levels place orders and track stock usage to maintain appropriate stock levels and minimize waste 3 Customer Service Ensure a customer-first approach by delivering outstanding service addressing guest concerns promptly and maintaining a positive atmosphere Ensure that all team members engage with customers professionally efficiently and courteously Handle customer complaints or concerns in a tactful and timely manner to maintain customer loyalty and satisfaction 4 Financial Management Assist in monitoring the restaurant s financial performance including managing labor costs controlling food costs and optimizing profitability Ensure cash handling procedures are followed and conduct cash reconciliation at the beginning and end of each shift Maintain accuracy in all transactions including sales refunds and cash handling 5 Health Safety and Compliance Ensure that the restaurant meets all health and safety regulations and guidelines including food safety sanitation and workplace safety standards Conduct regular safety checks ensure proper use of personal protective equipment PPE and manage employee health and safety protocols Assist with internal audits and inspections to maintain compliance with both corporate standards and local regulatory requirements 6 Team Development Assist with the training and development of new hires ensuring they understand company policies procedures and operational standards Participate in team-building activities fostering a positive and collaborative work environment Conduct regular performance reviews for team members and provide opportunities for skill development and advancement Job Type Full-time Pay 20 000 00 - 25 000 00 per month Benefits Food provided Work Location In person

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