Director, Solutions

3 weeks ago

Mumbai, Maharashtra, India TP Full time
Job Description

Maximize Your Impact with TP

Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow.

The Opportunity

The Director of Training is vital to the organization&aposs success. This role involves overseeing the development, implementation, and management of client-centric training programs aligned with clients&apos functional training needs. Responsibilities include fostering individual development, defining budget requirements, and tracking training costs for both the company and clients.

By creating a dynamic learning environment, this position enhances employee retention and satisfaction, contributing to the organization&aposs overall growth.

The Responsibilities & Duties

- Leading Bids / Solution for large deals.
- Drafting responses and work on deals identifying the key win strategies / themes for the bid, determining the key differentiators.
- Understanding and analysing client requirements.
- Being responsible for working with BD teams, building strategies for potential client wins.
- Working closely with leadership team and key stakeholders across functions.
- Preparing Bid proposals / RFPs & RFQs for the client.

The Qualifications

- Bachelors degree or above preferred.
- 10+ years of experience in Presales/Solutions within Customer Experience / Digitally Integrated Service Industry in domestic / international markets.
- Excellent understanding of sales and solution cycle.
- Must be highly detail-oriented, productive, accountable, and work under tight deadlines when needed.
- Previous solution, bid management experience required.
- Good analytical and research skills for creating Industry, competitor, and client insights.

Pre-Employment Screenings

By TP policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.

Important | Policy on Unsolicited Third-Party Candidate Submissions

TP does not accept candidate submissions from unsolicited third parties, including recruiters or headhunters. Applications will not be considered, and no contractual association will be established through such submissions.

Diversity, Equity & Inclusion

At TP, we are committed to fostering a diverse, equitable, and inclusive workplace. We welcome individuals from all backgrounds and lifestyles and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

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