Production Support

Job Description Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Production Support (Unix, Shell Scripting, Splunk/Dynatrace, Kubernetes/OpenShift) 5 to 10Yrs Mumbai/Pune/Bangalore/Chennai(Rotational Shift) Are you curious, motivated, and forward-thinking At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About The Team Site Reliability Engineer (SRE) will focus on Scalability, High Availability, Performance, Stability and Reliability of Software Applications. SRE will build automations to simplify operations and processes, collaborate with cross-functional teams to create proactive engineering mechanisms and ensure positive end user experiences. SRE with a good understanding of Products & interdependencies, with blend of pragmatic, operational and software development skills, will apply sound engineering principles, operational discipline, and mature automation to our operating environments and the codebase. What You Will Be Doing - Understanding project KPIs, SLI's, SLO's, MTTD, MTTR, Error budgets, Chaos engineering and eliminating TOILs by automation - Exploring observability tools and creating/implementing dashboards - Run the production environment by monitoring availability and taking a holistic view of system health - Incident Management Knowledge in handling incidents, participating in blameless postmortem, performing root cause analysis, and implementing post-incident reviews - Develop scripts to reduce toil and automate repetitive tasks, issues resolution scripting - Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement What You Bring - 5 to 11yrs of experience in supporting Unix/Linux/Windows based application environments - Knowledge of any RDBMS/NoSql - Good knowledge of application support domain - Worked on/with System and Application Monitoring and Observability tools Splunk, Prometheus, Grafana, Dynatrace - Experience with 3rd party tools Management - Hands on experience in preparing PowerShell/Python/Shell script automation - Exposure to latest SRE, Cloud, DevOps technologies. Also, Knowledge of Containers, Dockers, Kubernetes/OpenShift tools - Skills in using tools like Terraform & Ansible to automate infrastructure management What We Offer You - An exciting opportunity be a part of World's Leading FinTech Product MNC - To be a part of vibrant team and to build up a career on core banking/payments domain - A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities - A broad range of professional education and personal development possibilities FIS is your final career step Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass