Senior Product Delivery Associate

Organization DescriptionOur Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction Operations teams develop and manage innovative secure service solutions to meet clients needs globally Developing and using the latest technology teams work to deliver industry-leading capabilities to our clients and customers making it easy and convenient to do business with the firm Teams also drive growth by refining technology-driven customer and client experiences that put users first providing an unparalleled experience Employer DescriptionChase is a leading financial services firm helping nearly half of America s households and small businesses achieve their financial goals through a broad range of financial products Our mission is to create engaged lifelong relationships and put our customers at the heart of everything we do We also help small businesses nonprofits and cities grow delivering solutions to solve all their financial needs We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation Equal Opportunity Employer Disability VeteransFulfillment and Archive Services FAS is one of the largest products within CCB The product provides enterprise solutions for employees and customers in 56 countries related to the creation and distribution of customer communications and statements electronic processing of documents and the storage retrieval and extraction of electronic documents in the enterprise archives FAS also fosters an environment for employees to develop a deep end-to-end understanding of the business FAS also creates an inclusive culture that welcomes diverse ideas and supports individual growth and career mobility As a Project Manager II- Strategic Program Execution in Fulfillment and Archive Services you will be driving business priorities and capability delivery You will be responsible for the coordination and or delivery of all projects and business support required along with developing a good rapport with partners stakeholders and it is critical to partner with senior management and with the leads across the Business Controls Technology Operations and Business Management organizations FAS provides comprehensive and efficient document solutions that help connect Customers Clients to the information they need in a simple and secure way and you will play a critical role in delivering the product vision strategy with expectation of efficient execution delivery of projects With highly supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential Job responsibilities Partner with Project Leads to define project scope objectives and key milestones Define and manage the project plan following a traditional Project Life Cycle framework in an Agile delivery environment Partner with stakeholders across different teams and lines of business to ensure projects are delivered on schedule within budget and within scope Diagnose and facilitate resolution of key issues and risks Update status reporting evaluating progress and quality reporting risks issues and escalates when appropriate Ensure operational and business change readiness supporting the definition and documentation of new and enhanced operating models to implement strategic business priorities Required qualifications capabilities and skills Bachelor s degree or relevant practical experience 4 years of project management financial services and or strategy experience Ability to succeed in a high performing collaborative team environment with multiple in-flight projects and stakeholders Ability to think laterally and convey an understanding of the big picture Strong project management skills robust organization attention to detail and time management skills Mange deliverables and cognizant of overall initiative details Ability to think creatively and strategically Preferred qualifications capabilities and skills Experience managing projects following traditional PLC framework in an Agile delivery environment Working knowledge of project planning and tracking tools such as Microsoft Project Clarity JIRA Confluence Demonstrated proficiency advanced skills using Excel Visio and PowerPoint Ability to implement a logical structured approach to planning problem solving and decision-makingAbout Us JPMorgan Chase Co one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our Consumer Community Banking division serves our Chase customers through a range of financial services including personal banking credit cards mortgages auto financing investment advice small business loans and payment processing We re proud to lead the U S in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction