Regional Sales Manager-loans Against Gold- Marketing Branches Operations

2 weeks ago

Alappuzha, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree Regional Sales Manager -Loans Against Gold-Marketing Branches Operations Job Title Regional Sales Manager - Gold Loans Department Retail Lending Gold Loans Reporting To Zonal Sales Head National Sales Head Job Purpose To drive gold loan business growth in the assigned region by managing sales teams developing and executing regional strategies achieving targets and ensuring operational compliance Key Responsibilities Sales Business Development Achieve monthly quarterly and annual sales targets for gold loans Identify and develop new markets and customer segments Increase branch productivity and loan portfolio in the region Team Management Lead and motivate a team of Area Sales Managers and field executives Conduct regular performance reviews and provide training coaching Channel Management Drive business through multiple channels branches DSAs and digital Build strong relationships with partners and stakeholders Market Analysis Monitor competitor activity pricing and market trends Recommend strategic actions to maintain a competitive edge Compliance Risk Management Ensure adherence to company policies KYC norms and audit requirements Mitigate risks associated with gold appraisal and loan disbursement Customer Service Promote high levels of customer satisfaction and retention Resolve escalated customer issues promptly Key Skills Competencies Proven experience in gold loan or secured lending products Strong leadership communication and negotiation skills Knowledge of regional market dynamics Understanding of gold valuation and lending norms Analytical mindset with ability to drive performance Qualifications Graduation Post-Graduation in any discipline MBA preferred 8-12 years of relevant experience in sales especially in gold loan operations

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