Team Leader
4 days ago
Job Summary: We are seeking an experienced Team Leader to manage a team of healthcare process associates supporting our US healthcare clients. The ideal candidate will have a strong background in RCM (Revenue Cycle Management) , medical billing , claims processing , or provider/payer operations , with proven ability to lead, motivate, and manage performance in a high-volume BPS environment. Key Responsibilities: Lead, mentor, and manage a team of 10–20 associates handling US healthcare processes (Billing, AR, Claims, or Denials). Monitor daily performance metrics — productivity, accuracy, and turnaround time — ensuring SLA adherence. Conduct daily huddles, reviews, and performance feedback sessions to drive quality and operational excellence. Coordinate workflow distribution, manage queue volumes, and address escalations effectively. Ensure compliance with client SOPs, HIPAA regulations, and internal audit standards. Identify training needs and implement upskilling initiatives to enhance team performance. Collaborate with Quality, Training, and MIS teams for process improvements and efficiency initiatives. Provide regular reports and dashboards on team performance, attendance, and overall process health. Support client calls, business reviews, and ensure strong stakeholder communication. Required Skills & Qualifications: Graduate in any discipline (preferably Life Science, Commerce, or Healthcare-related). Minimum 4 years of total experience in US Healthcare BPS, with at least 1 year as a Team Leader or SME. Hands-on exposure to RCM processes such as Billing, AR Follow-up, Denials, Cash Posting, or Claims Adjudication . Strong understanding of HIPAA compliance and quality frameworks. Excellent communication, analytical, and people management skills. Proficient in MS Excel and report generation. Flexible to work in night shifts supporting US clients.
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Team Leader
2 weeks ago
Mumbai, Maharashtra, India the EleFant Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionEleFant is India's first mobile app-based toy library, offering a subscription service for children's growth and development through toys and books in an affordable and sustainable manner. Our service aims to provide educational and developmental benefits to kids without compromising on cost or sustainability, surprising families with a...
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Team Leader
1 week ago
Mumbai, Maharashtra, India Saish Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionSaish Capital is one of India's leading finance consultancies, specializing in providing tailored solutions for loans, investments, and financial planning. We believe in empowering individuals and businesses to achieve financial freedom. With a client-first approach, our mission is to simplify complex financial decisions and offer...
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Team Leader
5 days ago
Mumbai, Maharashtra, India MDI NetworX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole Overview: You have to lead a team and ensure smooth operations in the healthcare sector. Your primary responsibilities will include assisting team members, managing a team, and ensuring adherence to norms. Key Responsibilities: - Assist team members with queries and take ownership of their targets & goals - Manage a team of 10-15 associates - Ensure...
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Team Leader
2 weeks ago
Hyderabad, Mumbai, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBeing a Team Leader, you will manage the day-to-day planning and operations of your teamThis includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs)As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedulesYou must be...
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Team Leader
3 days ago
Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTeam Leader -Sales-WFOWe are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO's US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met.Roles and Responsibilities:•...
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Team Leader
1 week ago
Mumbai, Maharashtra, India Turiyam Consultancy Full time ₹ 8,00,000 - ₹ 12,00,000 per yearA Team Leader manages and motivates a team of customer service representatives, ensuring they meet performance targets and deliver excellent service. They handle escalated customer issues & monitor key performance indicators (KPIs).
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Team Leader
1 week ago
Mumbai, Maharashtra, India Save Tears Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSave Tears Foundation is a non-profit organization dedicated to supporting individuals and communities during times of hardship. We focus on child education, women's empowerment, health challenges, and navigating difficult life circumstances. Driven by compassion, we believe each tear tells a story of personal struggle, and we strive to...
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Team Leader
3 days ago
Mumbai, Maharashtra, India SMC Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Team Leader - DealingLocation: Goregaon East, Pune & SolapurJob Summary:We are seeking an experiencedTeam Leader tolead a team of advisors in our Retail Department. The successful candidate will be responsible for managing and mentoring a team of advisors, achieving revenue targets, and ensuring excellent customer service.Key Responsibilities:Team...
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Team Leader
1 day ago
Navi Mumbai, Maharashtra, India PES Hr Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearcurrently seeking a Team Leader for their Telecom Process into ISP for Airoli location. The ideal candidate must have a min of1 year of exp as Team leader for international process Exp in handling team managed clients hands on excel,people management Required Candidate profileProcess : Experience in Voice Process is mandatory (International)Background : BPO...
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Team Leader
5 days ago
Mumbai, Maharashtra, India DeSimone Consulting Engineering Full timeJob DutiesManaging allocated projects as a Team LeaderCommunicating and sharing resources with other Team Leaders as demands for resources ebb and flowEnsuring those under your supervision perform assigned tasks effectivelyMonitoring and reporting attendance, lateness, and extended break violationReporting to SDE's Operations Manager any and all issues...