[3 Days Left] Senior Risk Management Manager

4 weeks ago


Bangalore Karnataka, India Visa Full time

Company DescriptionVisa is a world leader in payments and technology with over 259 billion payments transactions flowing safely between consumers merchants financial institutions and government entities in more than 200 countries and territories each year Our mission is to connect the world through the most innovative convenient reliable and secure payments network enabling individuals businesses and economies to thrive while driven by a common purpose - to uplift everyone everywhere by being the best way to pay and be paid Make an impact with a purpose-driven industry leader Join us today and experience Life at Visa Visas Ecosystem Integrity programs have the objectives of maintaining a resilient payment Ecosystem and its integrity by identifying and remediating clients and TPAs Vendors as well as by eliminating illegal unethical merchants Therefore Ecosystem Integrity constitutes an increasingly important Risk function as regulators patent owners and law enforcement look to Visa for proactive identification and remediation of activities deemed illegal in their jurisdictions and on higher-risk transactions that Visa considers to be brand-damaging Ecosystem Risk Senior Manager will play and crucial role in managing risk of Visa Payment Ecosystem and be responsible for leading the investigations and associated mitigation steps of ecosystem risk cases and incidents for Central and Eastern Europe Middle East and Africa CEMEA region The Role involves implementation and management of Visas Ecosystem Integrity programs designed to address violations such as IP infringements illegal pharma illegal gambling outlier fraud and dispute performance across Issuers Acquirers and Third Party Agents TPA Vendors of the CEMEA region The successful candidate will be responsible for analyzing and remediating such cases working actively to develop strategies and analytics to address root causes of repeat identifications and minimize future occurrences The successful candidate will contribute significantly to data mining activities extracting and analyzing valuable insights from large datasets to support decision-making processes and strategic initiatives This role includes frequent interactions with internal stakeholders including Risk Managers RMs Business Teams Visa Rules Team Ethics and Compliance Team Global Risk counterparts and external communication with clients Global Acquirer Risk Standards GARS vendors and other entities to ensure timely remediation and maintain Ecosystem Integrity The role is part of the CEMEA Risk Strategy Operations team and will allow successful candidate to make significant contributions to a crucial area in the organization It s a chance to shape the industry and add value to a highly visible area with potential for further growth opportunities ResponsibilitiesWe are seeking an ambitious and self-driven professional with a vision and passion to continuously raise the benchmark for self and the team What we expect of you day to day xc2 xb7 Conduct deep-dives into client and TPA performance perform trends investigation and prepare actionable insights for Risk and Business Management Design and develop data driven exploratory analysis and suggest actionable recommendations xc2 xb7 Manage the end-to-end production of interactive dashboards to provide accurate and timely reporting to internal stakeholders and Risk Management Apply data quality checks to ensure a high standard of reporting and early recognition resolving of inaccuracies xc2 xb7 Identify opportunities for and carry out process simplification and automation contribute as a key driver of automation processes Provide subject matter expertise and quality assurance of data science projects xc2 xb7 Execute Ecosystem Risk Programs Visa Acquirer Monitoring Program Visa Issuer Monitoring Program Visa Fraud and Dispute Monitoring Programs Visa Integrity Risk Program Transaction Laundering Detection Program with highest standards of quality and timeliness in compliance to the respective Program Manuals and Procedures closely working with CEMEA Ecosystem Security Integrity team Global team members and the internal Center of Excellence CoE xc2 xb7 Take charge of receiving and reviewing program identifications from the Global Risk team on a weekly monthly basis conducting comprehensive investigation notifying the clients and applicable internal stakeholders of Program Identifications and other Ecosystem Integrity incidents lead and coordinate performance corrective measures aimed to mitigate repeated violations xc2 xb7 Function as a key contributor to analyzing and remediating Program identifications Review and challenge the remediation plans and the waiver requests submitted by the clients with the objective of preserving the integrity of the programs Ensure that clients submit remediation plan or waiver request within the stipulated timeframe In the absence of acceptable course correction act as a key driver to prepare and execute aligned action plan xc2 xb7 Manage monthly Non Compliance Assessments NCAs review and decision cycle including preparation of the data and insights coordinate NCA recommendations review with Risk Managers and lead the meeting with Risk Managers and Regional Risk Officer to obtain decisions approval required per RACI matrix xc2 xb7 Generate and submit Billing files Conduct quality assurance checks on financial transactions including Non-Compliance Assessment NCA decisions and Billing files to ensure zero errors and timely submission xc2 xb7 Manage and coordinate execution of action items agreed by Management and Stakeholders including imposition relaxation of Risk Conditions prepare formal communication collateral etc Validate and track compliance to imposed Risk Conditions prepare the reports and materials for Risk Conditions review with applicable stakeholders and Management xc2 xb7 Track and enhance the adoption of Visa Merchant Screening Service VMSS in CEMEA by clients xc2 xb7 Produce and deliver thought leadership content in Ecosystem Integrity Risk space to support and improve Acquirers and Issuers awareness about Ecosystem Integrity Risk xc2 xb7 Communicate with clients and GARS vendors to facilitate GARS audits imposed by Visa via Risk Conditions and track the remediation progress of the GARS gaps revealed xc2 xb7 Support Risk Managers with information and insights on individual cases and to manage queries from clients xc2 xb7 Review and recommend proposed global changes to policies and programs incorporating requirements of the region and recommending appropriate decisions Maintain overall process compliance through necessary document trails and data related to the risk programs minimizing operational errors and within the scheduled timelines This is a hybrid position Hybrid employees can alternate time between both remote and office Employees in hybrid roles are expected to work from the office 2-3 set days a week determined by leadership site with a general guidepost of being in the office 50 or more of the time based on business needs QualificationsCandidate Profile Required Qualifications Minimum bachelors degree Proficiency in English written and spoken 5 years of relevant risk management or operations experience in a high volumes process management environment having clearly laid out policies controls delegation matrix and service level agreements SLAs Strong knowledge of payment products banking industry payments industry trends Acquirer and Issuer risks Good understanding of VisaNet transactional requirements Visa Rules and ability to investigate and analyze database risk trends and data processing problems Exceptional data visualization skills and experience with end-to-end application of relevant tools Power BI Tableau Good knowledge and practical experience with SQL and Python in performing data analysis data manipulation automation of data extraction further management High intellectual capability evidenced by strong analytical skills Proven skills in translating analytical outputs to actionable recommendations Strong PC skills and high proficiency with Microsoft Office Suite products Excel Outlook Word and PowerPoint Must be proactive and solution oriented looking for ways to add value and assist the team Must be self-motivated adept at working independently or in a team on multiple and varied tasks often under pressure able to effectively prioritize in a fast-paced deadline-driven globally matrixed environment and capable of working collaboratively with employees from all levels of the organization Detailed oriented the candidate is expected to ensure highest level of quality rigor in deliverables reports and data analysis Strong communication presentation and story-telling skills written and verbal Comfortable in an international work environment with different cultures Preferred Qualifications These skills might be helpful in this role but not a requirement An advanced degree or equivalent experience in Computer Science Statistics Mathematics or other quantitative discipline Experience in establish standardized project management methodologies processes and best practices within the organization Hands on experience in engineering testing validating and productizing ML models for high performance use cases Additional InformationVisa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law



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