▷ 3 Days Left Senior Manager-technical Operations

About lululemon India Tech Hub Founded in 1998 at Vancouver lululemon is a performance apparel company that sells athletic and lifestyle products Setting the bar in technical fabrics and functional design we create transformational products and experiences that support people in moving growing connecting and being well We are driven by our brand purpose to elevate human potential by making individuals feel their best which helps us design our products with high filter and high style We use a unique product creation methodology called Science of Feel in all our products to offer convenient comfortable and long-lasting experience We owe our success to our innovative products commitment to our people and the incredible connections we make in every community we re in As we continue to elevate our shopping experience our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems Merchandising and Planning Digital Presence distribution and logistics and corporate systems Our team in India works as an extension of the global team on projects of strategic importance About lululemon lululemon is an innovative performance apparel company for yoga running training and other athletic pursuits Setting the bar in technical fabrics and functional design we create transformational products and experiences that support people in moving growing connecting and being well We owe our success to our innovative products commitment to our people and the incredible connections we make in every community we re in As a company we focus on creating positive change to build a healthier thriving future In particular that includes creating an equitable inclusive and growth-focused environment for our people As we continue to elevate our shopping experience our India Tech Hub plays a key role in expanding our technology capabilities in Product Systems Merchandising and Planning Digital Presence distribution and logistics and corporate systems Our team in India works as an extension of the global team on projects of strategic importance A Day in the Life The role will serve as a strategic advisor thought partner and execution lead to the VP Technology This role is critical in driving organizational efficiency enabling smooth day-to-day operations and ensuring global alignment across business technology and administrative functions within the India Tech Hub The incumbent will oversee strategic planning communications governance and business operations acting as the operational engine behind the technology leadership team Expected Responsibilities Strategic Leadership Advisory Act as a trusted advisor to the VP Technology on strategic and operational priorities Coordinate and track execution of key programs and projects ensuring timely delivery and stakeholder alignment Lead quarterly and annual planning processes including preparation for board business reviews Provide data-driven recommendations to support decision-making and long-term planning Lead and develop a dynamic business facility operation team that is focused on support operations and planning Business Operations Governance Lead key business operations functions annual planning budgeting KPI tracking risk management and compliance Establish governance frameworks and operating rhythms e g QBRs staff meetings leadership offsites Manage executive-level dashboards metrics and reporting for business operations and project outcomes Own leadership meetings set agenda ensure follow-ups and track decisions and action items Organizational Effectiveness Communication Enable effective internal communication from the VP SVP s office to technology teams and global stakeholders Support change management initiatives and cultural alignment with global standards Manage leadership communications including decks reports townhalls and board level documentation Serve as a communication bridge between the VP ITH Leadership internal external stakeholders including global leadership partners and cross-functional teams and ensure plans are communicated in a timely manner including risks and opportunities Draft executive communications presentations and reports for leadership reviews and global updates Project Program Management Lead or support strategic programs across technology people and operations domains Track key initiatives across the organization resolving roadblocks and ensuring alignment Drive digital transformation and process improvement projects to enhance productivity and align with global standard processes Stakeholder Engagement Collaboration Coordinate with global counterparts serve as a liaison between India leadership and global Build and maintain relationships with internal and external stakeholders for seamless operations Lead special projects on behalf of the VP SVP Leadership e g setting up new teams innovation programs vendor strategy due diligence for tech partnerships Drive employee engagement activities and act as a cultural ambassador for ITH Site Projects Initiatives Drive and manage key site-related projects aimed at improving operational efficiency or enhancing the overall employee experience Work closely with the VP to prioritize and execute these projects in alignment with broader business goals Day-to-Day Business Operations Leads day-to-day operating rhythm communications and engagement for technology hub supporting the VP initiatives and ensuring the efficient operation of the Technology organization within the location Facilities Admin Business Operation Lead and develop a high-performing team responsible for managing all aspects of business and facility operations including Facilities Management Food Catering Operations Event Management Logistics Administrative Coordination Support Security Safety Oversee the day-to-day operations of office facilities ensuring effective maintenance cleanliness implementation of safety protocols and optimal space utilization Manage relationships with external vendors and service providers for facility-related services Act as a key operational point of contact supporting the VP and senior leadership in daily operational needs Anticipate potential challenges and proactively address issues to minimize disruptions to operations Education Bachelor s degree or equivalent in Business Administration Operations Management or related field Experience 10-12 yearsof experience in technology business operations consulting or strategy roles ideally in a tech environment 2 years in supporting senior leadership teams is a bonus Proven experience in managing and supporting senior leaders and organizations in a fast-paced dynamic work environment Managerial experience handling large scale operations ideally in a fast-paced IT ITES operations environment preferably product-based companies Experience managing a high-performing team providing clear direction fostering collaboration and ensuring accountability to deliver results at scale Demonstrated knowledge of best practice PM methodologies and a desire for continuous improvement Experience managing multi - projects and scaling site operations Experience leading a team managing to deliverables Experience working in a GCC or a global technology organization preferred Prior experience in management consulting CoS roles or running PMO functions is highly desirable Strong background in managing facilities vendor relations event logistics and team management Familiarity with employee engagement initiatives or corporate wellness programs Knowledge of local regulations related to office operations facilities compliance and employee safety Great interpersonal and communication skills and very strong organization analyitcal and follow-up capabilities Technical tools proficiency Smartsheet SharePoint and the MS Suite excellence in MS Excel Experience working in an Agile environment Jira and Confluence mastery Experience working with procurement tools like Coupa Skills Competencies Leadership Strong leadership skills with the ability to motivate and manage a team Communication Excellent verbal and written communication skills with the ability to communicate effectively with different stakeholders Project Management Strong project management skills including planning budgeting and execution Problem-Solving Ability to anticipate operational challenges and solve problems efficiently and effectively Organizational Skills Exceptional organizational skills with a keen eye for detail and prioritization Vendor Management Experience managing relationships with external service providers and vendors Tech-Savvy Comfortable with office technology scheduling tools and basic IT troubleshooting Cultural awareness Ability to foster inclusion and work effectively in a diverse multicultural environment We are all leaders committed to growth and results Are you ready to create a positive change with your work for the community and the world Were looking for you Join us