Associate Director

2 days ago


Gurugram Gurugram India Zinnia Full time

Job Description

Who We Are

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

Who You Are

We are seeking a highly motivated Associate Director - Data Analytics with strong technical expertise, business acumen, and strategic problem-solving abilities. In this role, you will independently own and drive analytics initiatives within the Operations team, translating data into actionable insights that improve efficiency, decision-making, and key business KPIs.

You will work closely with stakeholders across Operations, Product, Data Engineering, and Business Strategy to identify opportunities for process optimization, automate decision-making, and create scalable analytics frameworks. This is a high-impact management role that requires both deep analytical skills and the ability to influence business strategy through data.

What Youll Do

- Lead Operations Analytics: Lead a team of data analysts and own the Zinnia Operations Analytics vision
- Drive analytics strategy: Independently own and drive key analytics initiatives in Operations, proactively identifying areas for efficiency improvements and cost optimization.
- Advanced analytics & measurement: Move beyond basic dashboards and leverage inferential modeling, causal analysis, and experimental design to generate actionable insights.
- Experimentation & testing: Design and implement A/B tests to measure the impact of operational improvements, optimizing key processes such as fraud detection, customer interactions, and compliance.
- Operational KPIs & business impact: Develop frameworks to measure Turnaround Time (TAT), Cost Per Transaction, SLA adherence, and other key operational metrics, ensuring data-driven decision-making.
- Data storytelling & visualization: Translate complex data insights into clear, actionable recommendations using visual storytelling techniques in Power BI and other visualization tools.
- Cross-functional collaboration: Work closely with stakeholders across Operations, Data Engineering, and Product to align analytics initiatives with business needs.
- Scalability & automation: Partner with Data Engineering to enhance data pipelines, data models, and automation efforts that improve efficiency and reduce manual work.
- Thought leadership & best practices: Drive data analysis best practices and mentor junior analysts, fostering a culture of analytical rigor and excellence.

What Youll Need

- 8+ years of experience in data analytics, with a focus on Operations, Business Strategy, or Process Optimization.
- Expertise in SQL, Python and with a strong ability to work with relational cloud databases (Redshift, BigQuery, Snowflake) and unstructured datasets.
- Experience designing A/B tests and experimentation frameworks to drive operational improvements.
- Strong statistical knowledge, including regression analysis, time-series forecasting, and causal inference modeling.
- Experience in operations analytics such as workforce efficiency, process optimization, risk modeling, and compliance analytics.
- Hands-on experience with data visualization tools (Power BI, Tableau, Looker) and the ability to present insights effectively to leadership.
- Ability to work independently, take ownership of projects, and influence business decisions through data-driven recommendations.
- Strong problem-solving skills and a proactive mindset to identify business opportunities using data

Bonus Points If You Have

- Experience with ML/AI applications in operational efficiency (e.g., anomaly detection, predictive modeling, workforce automation).
- Familiarity with event-tracking frameworks and behavioral analytics.
- Strong data storytelling skillscan translate complex data into concise, compelling narratives.
- Prior experience in a fast-paced, high-growth environment with a focus on scaling data analytics.

WHATS IN IT FOR YOU

At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.


  • Associate Director

    2 weeks ago


    Bengaluru, Gurugram, India Acme Interiors Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Seeking a dynamic Associate Director - Business Development to drive growth in workplace fitouts and general contracting services. With minimum 8-12 years of experience in business development within interior contracting, D&B companies, or IPC.


  • Gurugram, India Grand Hyatt Full time

    Job Description Organization- Grand Hyatt Gurgaon Resumen You will be responsible for the efficient running of the department in line with Hyatt International&aposs Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Associate Director of Sales is responsible to assist in providing leadership in all selling...

  • Associate Director

    2 hours ago


    Gurugram, India Aecom Full time

    AECOMs Enterprise Capabilities team is looking for a Associate Director - Landscape to join our team in Bangalore /Gurgaon office . About Enterprise Capabilities Fundamental to our Think and Act Globally strategy and digital adoption, Enterprise Capabilities (EC) is AECOMs primary vehicle for workshare. Operating across geographic boundaries and time-zones,...


  • Gurugram, India Coforge Full time

    Job Title:Associate Director – Business Development (Large Enterprise - PSU focus) Skills:Data Sales, New Logo Acquisition, Consultative Selling, Business Development, GTM, Partner Ecosystem, Market Research Experience:12+ Years Location:Delhi /NCR (Preferably in Gurugram) Job Summary: We are seeking a dynamic and results-drivenAssociate Director –...


  • Gurugram, India Praxia Full time

    We are looking for dynamic professionals to join our leadership sales team as Associate Directors across key cities in India. The ideal candidate will bring deep expertise in financing solutions (direct debt/leasing) and a strong relationship network with mid-market corporates. Locations: Chennai | Bangalore | Delhi | Ahmedabad/Surat | Pune Open Positions: 5...


  • Gurugram, India MobiKwik Full time

    Mobikwik isIndia's leading Digital Financial Services platform& Largest Digital Wallet, trusted by over167 million users & 4.4 million businesses. As a pioneer in the Fintech space, Mobikwik empowers its users with a robust suite of services, includingDigital payments, Credit & Investments. Recently, Mobikwik achieved a significant milestone with itsInitial...

  • Associate Director

    54 minutes ago


    Gurugram, India Marsh McLennan Full time

    We are seeking a talented individual to join our Operations team at Guy Carpenter. This role will be based in Gurugram This is a hybrid role that has a requirement of working at least three days a week in the office. Associate Director - Transactional Services We're seeking an Associate Director - Transactional Services who will become a part of a...


  • India Destination Hotels Full time

    Job DescriptionSummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Associate Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the...


  • Gurugram, Gurugram, India Egis Full time

    Job Description Company Description Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100...

  • Senior Director

    1 hour ago


    Gurugram, India 4S Advisory Full time

    Key Responsibilities: Leadership and Strategic Vision:Provide leadership to the Division by developing a shared vision and medium- to long-term strategy in line with our institutional goals. Ensure coordination across different divisions to facilitate a unified approach toward sustainability challenges.Partnerships and Networking:Build strategic alliances,...