Technical Support Engineer L1- DC Switching

1 week ago

Bengaluru, Karnataka, India Juniper Networks Full time
Job Description

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Job Description:

Position: Technical Support Engineer DC Switching

Location: Bangalore

Summary:

This position is for L1 TAC (Technical Assistance Centre) of Juniper for supporting Junipers Campus & Data-Center products (EX, QFX & QFabric) & technologies.

Key Responsibilities:

- Ability to work in a highly dynamic TAC (Technical Assistance Center) environment with High focus on Customer satisfaction. Able to determine problems quickly and deliver a Remarkable Customer Experience.
- Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business.
- Take ownership for problem resolution, problem reproduction and escalation.
- Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement.
- Be a fast learner and keep pace with newer technologies

Mandatory Skills:

- Support for Junipers Campus & Data-Center products (EX, QFX & QFabric) & technologies.
- Excellent verbal and written communication, presentation, and customer handling skills.
- Ability to logically troubleshoot complex and high impact problems
- Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers
- In-depth knowledge of the following:
- Switching Technology [xSTP, VRRP, LACP, Dot1x, COS, QOS]
- IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP),
- IP routing protocol (BGP, OSPF, RIP),
- Understanding of Multicast related protocol [IGMP,IGMP-snooping, PIM] would be a plus.
- Scripting skills like Python, Perl, or Shell (bash, ksh, csh) would be considered as added advantage.

Requirements :

- Requires B.E. in Electronics Engineering or Computer Science with 1- 3 years of experience supporting/Designing/implementing IP networks.
- Candidates who have extensively worked on Troubleshooting, implementation and support of large IP networks.

Platform Knowledge: Juniper (routers, switches), Cisco, Nortel, Huawei, traffic generators (Ixia, Agilent)/ traffic simulators, protocol analysers, testers etc (not all are required but some of these are good to have).

Preferred Certifications: - CCNA/CCNP/CCIE, JNCIA, JNCIS-M, JNCIP-M, JNCIE-M, CCIE-SP

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

About Juniper Networks

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK

Wherever you are in the world, whether it&aposs downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life&aposs work. At Juniper we believe this is more than a job - it&aposs an opportunity to help change the world...

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. Wed love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

- Information for applicants about E-Verify / E-Verify Informacin en espaol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
- Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

  • Technical Support Professional DC Switching

    7 days ago

    Bengaluru, Karnataka, India Juniper Networks Full time

    Job Description:We are seeking a Technical Support Professional to join our team as a DC Switching expert. The ideal candidate will have a strong background in supporting Juniper's campus and data center products and technologies. This role involves troubleshooting complex network issues, collaborating with customers, and staying up-to-date with new...

  • Network Engineer L1 Support

    2 weeks ago

    Bengaluru, Karnataka, India People Prime Worldwide Private Limited Full time

    Job DescriptionAbout Company :Our Client is an engineering and technology solutions company devoted to delivering knowledge that matters to help clients compete,innovate and propel forward along the digital continuum. The company, established in 1991, serves a top-tier Fortune 1000 clientele, start-ups,leading universities, and government entities around the...

  • Desktop Support L1

    1 week ago

    Bengaluru, Karnataka, India Arting Digital Private Limited Full time

    Position Title : Desktop Support L1 Experience: 2+ years CTC: 3.7 LPA Notice period : Immediate - 15 days Location : Work from Office Skills Set: Troubleshooting Software,Operating systems,M365 office suite support Antivirus management  Network Support, Vendor Management, End user data backup  Key Responsibilities:Troubleshoot software,...

  • Desktop Support L1

    7 days ago

    Bengaluru, Karnataka, India Arting Digital Private Limited Full time

    Job Description Position Title : Desktop Support L1 Experience: 2+ years CTC: 3.7 LPA Notice period : Immediate - 15 days Location : Work from Office Skills Set: Troubleshooting Software,Operating systems,M365 office suite support Antivirus management  Network Support, Vendor Management, End user data backup  Key Responsibilities:Troubleshoot...

  • Network Dc Build Engineer

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Req ID 292923NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Network DC Build Engineer to join our team in Bangalore Karn xc4 x81taka IN-KA India IN Network DC Build...

  • Only 24h Left Technical Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Juniper Networks Full time

    Job DescriptionAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the...

  • TAC Engineer-Switching

    4 weeks ago

    Bengaluru, Karnataka, India Cambium Networks Full time

    Experience Level: 4-12 YearsKnowledge/ Skill RequirementA Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here...

  • TAC Engineer-Switching

    2 days ago

    Bengaluru, Karnataka, India Cambium Networks Full time

    Experience Level: 4-12 YearsKnowledge/ Skill RequirementA Network Customer Success Engineer is responsible for ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They work to address customer issues, identify areas for improvement, and provide guidance and support to customers as needed. Here...

  • TAC Engineer-Switching

    4 hours ago

    Bengaluru, Karnataka, India Cambium Networks Full time

    Key Responsibilities: A Network Customer Success Engineer plays a crucial role in ensuring that enterprise-level customers have a positive experience with their switch and router networking services. They are responsible for addressing customer issues, identifying areas for improvement, and providing guidance and support as needed. Main Skills and...

  • Technical Support Engineer

    2 days ago

    Bengaluru, Karnataka, India ABB Full time

    Company Overview:">Award-winning ABB Energy Industries is a leading provider of automation, electrification, and digitalization solutions for businesses across the oil, gas, chemicals, life sciences, power generation, and water sectors.">Our Mission:">We empower our customers to adapt and succeed in a rapidly changing world by delivering integrated solutions...

  • Senior Technical Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Aryaka Full time

    Description Senior Technical Support Engineer We are looking for a highly skilled and experienced Senior Network and Network Security Technical Support Engineer to join our team. The ideal candidate will possess deep technical expertise in network infrastructure and security, providing advanced support, troubleshooting, and maintenance of our network...

  • Switch Engineer

    1 week ago

    Bengaluru, Karnataka, India KPIT Full time

    Role: Software Engineer for SWITCHJob Responsibilities:The candidate will be responsible for integration of Ethernet switch based on vector stackClassic AUTOSAR, incorporating operating system and ECU specific software.The primary duties will include development of base software configuration, integration with switch modules, configuring AUTOSAR layers,...

  • DC Build and Deployment Expert

    1 day ago

    Bengaluru, Karnataka, India NTT DATA Full time

    We are looking for a highly skilled Network DC Build Engineer to join our team at NTT DATA. As a key member of our team, you will be responsible for designing and building network infrastructure solutions that meet the business needs of our clients.Responsibilities:Develop and implement network designs that meet business requirements.Collaborate with...

  • Technical Solutions Engineer

    1 day ago

    Bengaluru, Karnataka, India Cisico Full time

    About This RoleCisco is looking for a highly skilled Network Architect Specialist to join our Data Centre Switching team. As a key member of our team, you will work on complex issues with some of Cisco's top customers, master the latest technology and products, and grow your skills in a dynamic environment. You will be responsible for driving the successful...

  • L1 Technical Support Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Juniper Networks Full time

    At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...

  • Switch Engineer

    3 weeks ago

    Bengaluru, Karnataka, India KPIT Full time

    Role: Software Engineer for SWITCHJob Responsibilities:The candidate will be responsible for integration of Ethernet switch based on vector stackClassic AUTOSAR, incorporating operating system and ECU specific software. The primary duties will include development of base software configuration, integration with switch modules, configuring AUTOSAR layers,...

  • Switch Engineer

    4 weeks ago

    Bengaluru, Karnataka, India KPIT Full time

    Role: Software Engineer for SWITCHJob Responsibilities:The candidate will be responsible for integration of Ethernet switch based on vector stackClassic AUTOSAR, incorporating operating system and ECU specific software. The primary duties will include development of base software configuration, integration with switch modules, configuring AUTOSAR layers,...

  • SAN Switches

    1 week ago

    Bengaluru, Karnataka, India Talent Worx Full time

    Talent Worx is looking for a knowledgeable SAN Switches Specialist to join our team. The role involves managing, configuring, and troubleshooting Storage Area Network (SAN) switches to ensure optimal performance and availability of storage solutions. As a critical member of the IT infrastructure team, you will work with storage architectures and ensure high...

  • Data Center Switching Expert

    2 days ago

    Bengaluru, Karnataka, India Cisico Full time

    Career OverviewCisco is a leader in the technology industry, providing network-centric solutions to accelerate customer and partner success. Our team of technical guides delivers best-in-class customer experience by tackling complex business challenges with innovative network solutions. We are seeking a highly skilled Technical Solutions Engineer to join our...

  • Technical Support Engineer

    3 days ago

    Bengaluru, Karnataka, India ABB Full time

    Technical Support Engineer Job Summary:We are seeking a highly skilled Technical Support Engineer to join our team in Bangalore, India. In this role, you will provide technical support to our Sales organization and customers during the proposal process.Key Responsibilities:Provide technical guidance on cyber security and prepare technical descriptions of...