Desktop Support L1

6 days ago


Bengaluru, Karnataka, India Arting Digital Private Limited Full time
Position Title : Desktop Support L1
Experience: 2+ years
CTC: 3.7 LPA Notice period : Immediate - 15 days
Location : Work from Office
Skills Set: Troubleshooting Software,Operating systems,M365 office suite support Antivirus management 
Network Support, Vendor Management, End user data backup 

Key Responsibilities:
  • Troubleshoot software, operating systems, and hardware issues (desktops, laptops, printers).
  • Administer Microsoft Outlook, antivirus software, and M365 Office Suite.
  • Coordinate with third-party vendors for IT assets under warranty.
  • Provide basic network support (switches, firewalls, and operations).
  • Manage video conferencing (VC) and meeting room devices.
  • Ensure end-user data backup solutions are in place.
  • Adhere to ITIL processes, SLA management, and maintain runbook documentation.


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