Customer Support Specialist

1 week ago


Thane MH IN Grace Services Full time

We are hiring for a Healthcare Voice Process Centene Job role where you will support US-based patients insurance holders and healthcare providers Role Responsibilities Handle inbound calls related to medical appointments billing queries claims and insurance verification Provide accurate information and assistance with empathy and professionalism Resolve patient insurance queries while ensuring compliance with US healthcare standards Document case details properly and escalate critical issues as needed Requirements HSC Graduate with minimum 1 year of BPO Voice Process experience Excellent English communication skills mandatory Prior experience in healthcare insurance claims process will be an added advantage Comfortable with US Night Shifts Rotational Strong listening problem-solving and documentation skills Salary Benefits Salary Up to 38 000 in-hand Incentives Transport facility available 5 Days Working Rotational Shifts Offs Career growth opportunities in the Healthcare domain Email Gracecareers02 gmail com Mobile No 91 7715882251 Jay Job Types Full-time Permanent Fresher Pay Up to 38 000 00 per month Benefits Health insurance Provident Fund Work Location In person



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