Cloud Support Engineer

3 weeks ago

Gurgaon, Haryana, India Hiresquad Full time
Job Description

Hiresquad Resources is urgently seeking a Cloud Support Engineer to join our client's team in Gurugram. If you have a minimum of 12 months of experience with cloud technologies, excellent English communication skills, and are ready for an immediate start in a US Voice process, this role offers a fantastic opportunity to grow your career.

Qualifications

- Cloud Experience: Minimum of 12 months of mandatory cloud experience, with a preference for experience in Intune, Azure, O365, or AWS.
- Education: Any Graduate.
- Certification Requirements: You must have at least two certifications or be prepared to complete two certifications during the training period. Relevant certifications include:
- Microsoft 365
- Microsoft Azure
- Dynamics 365
- MCSE/MCITP
- ITIL

Skills

- Communication:Excellent English Communication is mandatory for this US Voice process.
- Problem-Solving: Strong troubleshooting and problem-solving abilities for cloud-related issues.
- Adaptability: Willingness to work in rotational shifts.
- Technical Aptitude: A strong passion for technology and continuous learning in the cloud domain.

Role & Responsibilities (Implied from the role)

- Provide technical support to US-based customers for cloud-related issues via voice.
- Diagnose and resolve problems pertaining to cloud platforms like Azure, O365, Intune, or AWS.
- Guide users through solutions and best practices for cloud services.
- Maintain accurate documentation of reported issues and resolutions.

Interested Please call Rose at 9873538143 (or WhatsApp at 8595800635) or email your resume to [Confidential Information].

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