Infrastructure Support Engineer

3 weeks ago

Bengaluru, Karnataka, India Maimsd Technology Full time
Job Description

- Key Responsibilities :
- On-Premises Support :
- Manage and support VMware ESXi environments using vSphere, including installation, configuration, and troubleshooting.
- Install VMware ESXi hypervisors on physical servers.
- Configure networking, storage, and resource pools for optimal performance.
- Set up and manage vCenter Server for centralized management of ESXi hosts.
- Diagnose and resolve issues related to ESXi host performance, connectivity, and VM operation.
- Use VMware logs and diagnostic tools to identify problems and implement corrective actions.
- Perform regular health checks and maintenance to ensure optimal performance.
- Set up monitoring tools to track performance metrics of VMs and hosts, including CPU, memory, disk I/O, and network usage.
- Identify bottlenecks and inefficiencies in the infrastructure and take corrective action.
- Generate reports on system performance for management review.
- Design and implement backup strategies using VMware vSphere Data Protection or third-party solutions (e.g., Veeam, Commvault).
- Schedule regular backups of VMs and critical data to ensure data integrity and recoverability.
- Test backup and restoration processes periodically to verify effectiveness.
- Will be involved in L1 support on rotation
- AWS Support :
- Assist in the design, deployment, and management of AWS infrastructure.
- Monitor AWS resources, ensuring performance, cost-efficiency, and compliance with best practices.
- Troubleshoot issues related to AWS services (EC2, S3, RDS, etc.) and provide solutions.
- Collaborate with development teams to support application deployments in AWS environments.
- General Responsibilities :
- Document processes, configurations, and troubleshooting steps for both on-prem and AWS environments.
- Provide technical support and guidance to internal teams and end-users.
- Stay current with industry trends and emerging technologies related to cloud and on-prem infrastructure.
- Participate in on-call rotation and respond to infrastructure-related incidents.
- Qualifications :
- Bachelor's degree in Computer Science or related field.
- 5+ years of experience in infrastructure support, specializing in VMware (ESXi), vSphere, and VxRail.
- Proven expertise in Linux administration.
- Proficient in memory, disk, and CPU monitoring and management.
- In-depth understanding of SAN, NFS, NAS.
- Thorough knowledge of AWS services (Security/IAM) and architecture.
- Skilled in scripting and automation tools (PowerShell, Python, AWS CLI).
- Hands-on experience with containerization concepts.
- Kubernetes, AWS EKS experience required.
- Familiarity with networking concepts, security protocols, and best practices.
- Windows administration preferred
- Redhat VM / Nutanix Virtualization preferred
- Strong problem-solving abilities and ability to work under pressure.
- Excellent communication skills and collaborative mindset.
- Certifications :
- VMware Certified Professional (VCP) certification.
- AWS Certified Solutions Architect or similar certification

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