Client Delivery Manager
16 hours ago
Job Description Job Title: Client Delivery Manager Location: Bengaluru Experience: 10+ Years (with Project/Program Delivery & Client Management experience) Notice Period: Immediate Joiner Key Responsibilities - Client Relationship Management - Serve as the primary point of contact for all assigned clients. - Ensure client satisfaction by addressing concerns, resolving issues, and maintaining positive engagement. - Manage cross-functional client stakeholders to align project goals with business expectations. - Ensure client needs and expectations are met consistently across all active engagements. - Program / Delivery Oversight - Lead delivery teams in planning, execution, tracking, and monitoring of projects. - Allocate and manage resources efficiently, ensuring optimal utilization of personnel, tools, and budgets. - Ensure deliveries meet internal quality standards and compliance processes. - Oversee project completion within agreed timelines, scope, and budget. - Ensure all deliverables meet the client's business objectives and contractual commitments. - Risk & Issue Management - Identify, assess, and communicate project-related risks, issues, and dependencies. - Develop actionable mitigation plans and ensure timely resolution. - Maintain proactive risk governance throughout the project lifecycle. - Communication & Governance - Provide consistent and transparent updates to internal and client stakeholders. - Conduct regular client meetings to review delivery performance and gather feedback. - Coordinate periodic governance reviews with senior executives from ShellKode and the client side. - Financial Management - Ensure timely project funding and invoice processing. - Track project financials to ensure delivery within or under approved budget. - Account Growth & Strategic Engagement - Collaborate with account management and sales teams to enhance client engagement and long-term retention. - Identify opportunities for service enhancement, business expansion, upsell, or cross-sell within client accounts. - Support strategic planning for assigned accounts and contribute to establishing long-term partnerships. Experience Required Skills & Experience - Minimum 10 years in the Software/IT Services industry. - Minimum 2 years of Project/Program/Delivery Management in: - Data Engineering, AI/ML, GenAI, or Cloud Engineering projects. - Minimum 2 years of experience in managing client relationships. Delivery Management - Proven expertise in project planning, execution, tracking, reporting, and budget control. - Strong experience in metrics-driven delivery. - Ability to manage multiple projects simultaneously in a fast-paced environment. - Strong analytical and problem-solving skills. Technical Knowledge - Sound understanding of at least two of the following domains: - Data Engineering - AI/ML or GenAI - Cloud Engineering Leadership - Ability to lead, motivate, and guide delivery teams toward project goals. - Strong conflict management and negotiation skills. - Ability to perform under pressure and drive team performance. Communication & Stakeholder Management - Exceptional verbal and written communication skills. - Proven experience conducting governance reviews with clients and internal leadership. - Ability to collaborate effectively with diverse stakeholders and executive teams.
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Client Delivery Manager
3 days ago
Bengaluru, India Awign Full timeJob Description Client Delivery Manager (CDM) will serve as the primary liaison between ShellKode and client stakeholders. This role involves managing client relationships, overseeing project execution and ensuring client delivery meets contractual obligations, client satisfaction and retention. Key responsibilities include project planning & execution,...
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Client Delivery Manager
3 weeks ago
India Synergy Resource Solutions Full timeGreetings from Synergy Resource Solutions www synergyresource co in a leading HR Consultancy Firm Our client company operates within the Industrial Intelligence sector focusing on enhancing operational efficiency and safety in complex industrial environments Their solutions bridge the gap between physical assets and digital systems enabling real-time...
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Client Delivery Manager
4 days ago
Bengaluru, India Evnek Technologies Pvt Ltd Full timeJob Title: Client Delivery Manager Location: Bengaluru Experience: 10+ Years (with Project/Program Delivery & Client Management experience) Notice Period: Immediate Joiner Key Responsibilities 1. Client Relationship Management Serve as the primary point of contact for all assigned clients. Ensure client satisfaction by addressing concerns, resolving issues,...
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Client Delivery Manager
4 days ago
Bengaluru, India Evnek Technologies Pvt Ltd Full timeJob Description Job Title: Client Delivery Manager Location: Bengaluru Experience: 10+ Years (with Project/Program Delivery & Client Management experience) Notice Period: Immediate Joiner Key Responsibilities 1. Client Relationship Management Serve as the primary point of contact for all assigned clients. Ensure client satisfaction by addressing concerns,...
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Client Delivery Manager
4 days ago
Bengaluru, India Awign Expert Full timeJob Description Client Delivery Manager (CDM) will serve as the primary liaison between ShellKode and client stakeholders. This role involves managing client relationships, overseeing project execution and ensuring client delivery meets contractual obligations, client satisfaction and retention. Key responsibilities include project planning & execution,...
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Client Delivery Manager
4 days ago
Bengaluru, India Awign Expert Full timeClient Delivery Manager (CDM) will serve as the primary liaison between ShellKode and client stakeholders. This role involves managing client relationships, overseeing project execution and ensuring client delivery meets contractual obligations, client satisfaction and retention. Key responsibilities include project planning & execution, stakeholder...
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Client Delivery Manager
4 days ago
Bengaluru, Karnataka, India Awign Expert Full time ₹ 12,00,000 - ₹ 36,00,000 per yearClient Delivery Manager (CDM) will serve as the primary liaison between ShellKode and client stakeholders. This role involves managing client relationships, overseeing project execution and ensuring client delivery meets contractual obligations, client satisfaction and retention. Key responsibilities include project planning & execution, stakeholder...
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Client Delivery Executive
2 weeks ago
Bengaluru, India NTT Data Full timeJob Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Client Delivery Executive to join our team in Bangalore, Karntaka (IN-KA), India (IN). Client Delivery Executive role...
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Client Operations Delivery Manager
16 hours ago
Bengaluru, India Cisco Full timeJob Description Meet the Team Cisco Commerce Operations APJC partners with Cisco's sellers, renewal managers, customers, and partners. With a digital-first approach, we deliver seamless support and strategic operationssimplifying processes, accelerating automation, and driving transformation. By putting digital tools and resources at their fingertips, we...
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Client Delivery Associate
5 days ago
Coimbatore, India FACE Prep Full timeJob Description Company Description FACE Prep is one of India's leading skill development companies focused on job preparation, helping millions of students launch careers in the tech sector since its inception in 2008. Offering a wide range of programs such as masterclasses, self-paced prep, and bootcamps, FACE Prep equips students with critical skills...
