Senior Priority Relationship Manager

Job SummaryAs a Standard Chartered Relationship Manager you ll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank s strategic objectives You ll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements About Wealth and Retail BankingWealth and Retail Banking WRB serves more than 11 million clients in many of the world s fastest-growing markets Our client continuum spans from Mass Retail to Affluent including high-net worth clients served by our Private Bank We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits payments financing wealth management and personalised advice We also support small business clients with their business banking needs As an Affluent Relationship Manager you will play a pivotal role in managing and growing our high-value customer base You will be responsible for Acquiring and retaining a portfolio of priority clients Cross-selling wealth management products and services to customers Providing exceptional customer service and building strong relationships with clients Contributing to the overall success of the branch by achieving business performance measures Role Requirements Minimum of Five 5 years of proven and progressive wealth sales experience or equivalent Strong understanding of financial planning fundamentals Excellent communication and interpersonal skills Ability to build strong relationships with clients Proven track record in sales and customer service Passion for delivering exceptional customer experiences About Standard CharteredWe re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offerIn line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realize their full potential 23185