Solutions Consultant

3 weeks ago

Bengaluru, India Customer Engagement Platform Full time

Title : Solutions Consultant Location : Bangalore Roles and Responsibilities: - Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering. - Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design - Own and maintain the product demonstration set-ups and continuously enhance them in line with the development of the platforms. - Support sales efforts by building in-depth expertise on solutions - Maintain knowledge of industry trends with proactive research - Work closely with members of the sales team in developing newer markets - Manage the internal CRM with respect to various sales opportunities > Offer Design - Coordinate with different stakeholders and internal teams for the required support in creating the solutions offering - Craft relevant and powerful sales pitches to support the sales team's efforts - Take an active role in creating a value proposition, product/service positioning and change management challenges associated with any sale - Work with the technology team to aid the development of the platform roadmap > Sales Pitch - Manage the bidding process by responding to RFIs and RFPs - Own the due-diligence processes being carried out by prospective clients - Ensure successful execution of proof of concept (POC) projects - Deliver and support product demonstration for prospects and clients - Requirements gathering and assessment for new projects working along with the analyst teams - Coordinate with various internal and external stakeholders leading proposal development > Operations Support - Engage with the sales and operations team in clearly articulating the statement of works (SOWs) for the engagement - Provide assistance to the delivery team to understand the context of the situation and any other clarifications they may require to deliver the solution Requirements: - 6+ years work experience with a top tier analytics consulting firm / enterprise-scale SaaS platforms. - Stellar teamwork, interpersonal and collaboration skills with the ability to work in an entrepreneurial fast-paced environment - Working knowledge of Marketing automation or Analytics platforms - Excellent marketing domain knowledge understanding, particularly with digital-first platforms - Excellent oral communication and impeccable written communication skills - Prior experience in Business development and or a pre-sales role - Should be willing to continuously co-ordinate with clients and business development teams spread across the globe as well as teams in India - Strong project management skills and a research-oriented approach to sales - Experience of working with Indian customers

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