Loyalty Sales Consultant

2 days ago

Mumbai Maharashtra, India AR Consultant Full time

Job descriptionPOSITION Loyalty Sales ConsultantREPORTING TO Regional ManagerLOCATION JOB PURPOSE- To sell Accor Plus memberships to leads within the set calling area provided with professionalism using up to date information and selling techniques provided Key Interactions Key Responsibilities Lead Generation - Acquire personal Leads to complete Sales calling- Perform Lead generation calls dailySelling - Use various leads sources provided to generate phone sales- Follow Sales script for each call- AIDA methodology- Obtain referrals as part of each sales call- Actively celebrate daily new sales within team- Courtesy call new sales within 8 months and 11 months calls - as directedRenewal If applicable - Follow renewal script for renewal calls- Obtain referrals as part of renewal call- Updating renewal member information on renewal sales form- Maintain renewal statistics for every renewal call- Contact renewals as per Renewal policyAdministration- Document sales at the end of the call- Place all sales documents in the allocated area for Administration officerOther Functions - Participate in team projects - Adhere to all Accor Advantage Plus T C and sales policies as outlined in your People Plus TrainingManual and Renewal Manual Main Complexity Critical Issues in the JobInternal External- Interaction with central admin for sales processing - Interaction with T C for T C related queries grievances - Interaction with Regional manager Assistant Manager Assistant- Manager Training for program queries - Interaction with customers for sales renewal and courtesy calling - 3 new sales per week- 10 referrals 4hrs minimum - Converting 55 of 1st year renewals 65 of 2nd years 70 3rd 0r above PROFILE Knowledge and Experience - Minimum 2 years of experience in outbound sales preferably from hotel industry- Computer literacy- Strong verbal and written communications skills- Fluent English - Networking and relationship BuildingCompetencies - Good interpersonal skills with ability to communicate with all types of customers- Serviced oriented with an eye for details- Good team working skills and able to work effectively and contribute in a team- Good written and verbal communication skills- Lateral thinking Persistent and Persuasive Influencing- Innovative and Consultative skills- Positive flexible and Enthusiastic- Ability to work to deadlines ref updazz com

  • Loyalty Sales Consultant- Reputed Hotel Industry- Mumbai, Maharashtra, India 3 lakhs- Usha- 9152028134

    2 weeks ago

    Mumbai, India Seven Consultancy Full time

    JOB DETAILS 1) Learn the products and services offered, including the sales terms2) Set targets for the sales department 3) Collaborate with the marketing department to prepare common strategies 4) Monitor sales numbers and marketing metrics 5) Calculate business trends, like monthly sales rates 6) Analyze market trends 7) Monitor competition and follow...

  • Loyalty Sales Consultant- Reputed Tours and Travel Industry- Mumbai, Maharashtra, India- 3 Lakhs- Usha- 9152028134

    7 days ago

    Mumbai, India Seven Consultancy Full time

    JOB DETAILS 1) Learn the products and services offered, including the sales terms2) Set targets for the sales department 3) Collaborate with the marketing department to prepare common strategies 4) Monitor sales numbers and marketing metrics 5) Calculate business trends, like monthly sales rates 6) Analyze market trends 7) Monitor competition and follow...

  • CRM – Loyalty

    6 days ago

    Patlipada, Thane, Maharashtra, India Betacore Corporate Services Private Limited Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Job Title: Customer Relationship Manager – Loyalty & ReferralLocation: Andheri / Thane, MumbaiJob Type: Full-time | Work from Office | 6 days/week (Mon/Tue off)About the Role:This role focuses on managing customer relationships, referral programs, and loyalty engagement to drive repeat business and brand advocacy.Key Responsibilities:Engage with existing...

  • Loyalty Program Manager

    3 weeks ago

    Mumbai, India Shoppers Stop Full time

    About the RoleThe Manager / Sr Manager – Loyalty will be responsible for executing loyalty campaigns, managing stakeholder relationships, and leveraging analytics to enhance customer engagement.ResponsibilitiesCampaign Management & CRM Execution:Drive repeat sales and member retention through First Citizen Club loyalty initiatives.Segment customer cohorts...

  • Loyalty Program Manager

    3 weeks ago

    Mumbai, India Shoppers Stop Full time

    About the Role The Manager / Sr Manager – Loyalty will be responsible for executing loyalty campaigns, managing stakeholder relationships, and leveraging analytics to enhance customer engagement. Responsibilities Campaign Management & CRM Execution: Drive repeat sales and member retention through First Citizen Club loyalty initiatives. Segment customer...

  • CRM - Loyalty & Referral

    6 days ago

    Patlipada, Thane, Maharashtra, India Betacore Corporate Services Private Limited Full time

    **Job Title**: Customer Relationship Manager - Loyalty & Referral **Location**: Andheri / Thane, Mumbai **Job Type**: Full-time | Work from Office | 6 days/week (Mon/Tue off) **About the Role**: This role focuses on managing **customer relationships, referral programs, and loyalty engagement** to drive repeat business and brand advocacy. **Key...

  • Loyalty Campaign Manager

    2 days ago

    Mumbai, Maharashtra, India Shoppers Stop Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the RoleThe Manager / Sr Manager – Loyalty will be responsible for executing loyalty campaigns, managing stakeholder relationships, and leveraging analytics to enhance customer engagement.ResponsibilitiesCampaign Management & CRM Execution:Drive repeat sales and member retention through First Citizen Club loyalty initiatives.Segment customer cohorts...

  • Job Opening: Am- Loyalty

    1 week ago

    Mumbai, India TopGear Consultants Full time

    This Company Leading with FMCG Company for their office in Mumbai **Role : Assistant - Loyalty & CRM-Mumbai Roles and Responsibilities: - CRM and Loyalty - Support in execution of annual Loyalty & CRM calendar - Co-ordinate all front and back-end systems and vendors for all promotional updates on timely basis with cross functional stakeholders internally...

  • Loyalty Sales Manager

    2 weeks ago

    Mumbai, Palava, India Lodha Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Role & responsibilitiesDesignation - AM/DM/MKey ResponsibilitiesBusiness Development and Channel Partner ManagementConsistently identify and qualify leads in designated markets through B2C sales calls. Leverage on a strong internal network of customer facing teams and existing customers to achieve set targets.Consistently build on the internal partners and...

  • Loyalty Program Manager

    3 weeks ago

    Mumbai, India Shoppers Stop Full time

    About the Role The Manager / Sr Manager – Loyalty will be responsible for executing loyalty campaigns, managing stakeholder relationships, and leveraging analytics to enhance customer engagement. Responsibilities - Campaign Management & CRM Execution: - Drive repeat sales and member retention through First Citizen Club loyalty initiatives. - Segment...