Social Media Research Desk

Overall Description ZeroFox seeks an Associate Intelligence Analyst to collect contextualize and deliver OSINT reporting to our largest and most complex customers The selected candidate will join an analyst team aligned to service customers across industry sectors The goal of this role is to exceed client expectations and drive value through the creation and delivery of meaningful alert reporting ongoing analysis and being the internal ZeroFox advocate for your customer s needs The Associate Intelligence Analyst should not be afraid to roll up their sleeves manage escalation responses and recommendations and contextualize alerts The Associate Intelligence Analyst will be asked to think like a true purple team member - understanding the red and blue team aspects of issues and responding to real-world incidents impacting our customer s Team members provide value-driven threat and risk detection to ensure their dedicated customer s understand and mitigate risk This role requires a team player who relishes the opportunity to shape a growing function and is a self-starter Candidates with prior experience in OSINT research information security brand and or physical security investigations will be given priority consideration Key Responsibilities include Learn and employ ZeroFox patented technology to identify and analyze relevant information collected from the Internet based on client-specific criteria to assemble relevant findings for daily intelligence reporting Collect vet and disseminate incidents involving brand and copyright infringement trademark violations information and physical security risk threats distribution control and online impersonation activities Manually collect process and upload relevant content when web crawlers or API feeds are not available to collect or detect incidents on identified online environments Assist in the tracking of unresolved cases to ensure their successful completion or escalation to the appropriate individuals or organizations based on established guidelines and procedures Perform Quality Analysis QA on alert data sets to be delivered to the customer Independently assess and manage complex issues Initiate engagement with other ZeroFox resources to address customer queries Use the ZeroFox platform and traditional cybersecurity toolsets to perform alerting functions Provide succinct descriptions and recommendations around various threats and risks Assist with identifying and disseminating sample deliverables to ensure the successful completion of Sales engagements and proof of concept exercises Qualifying Requirements 0-1 years experience in the Cyber Security domain Experience with OSINT research physical security risks and threats Experience tracking and reporting on threat actor tactics techniques and procedures TTPs Understanding of current events in the security and threat intelligence world Knowledge of the cyber threat environment including how the following sources of data enable cyber operations major social networks knowledge of emerging networks a big plus Experience in a similar role producing customer-facing alerts reports or analysis summaries Strong written and verbal communication skills Ability to think critically about subjects and comfort with analysis without full information Excellent English writing skillsAbility to think outside the box Innovative mindsetPreferred Experience Experience in the physical security space Experience with other SaaS cybersecurity intelligence consulting or social media products or services Skill with various workflow tools Microsoft Office 365 Google Suite and Zendesk A propensity to thrive on change and general dissatisfaction with the status quo founded on the belief that great is better than good Knowledge of emerging networks Additional non-English language capabilities Education Training Requirements Working towards an Associates Degree in an Information Technology related field working towards Bachelor s degree or candidates who have earned a current and active Security or CISSP certification preferred Physical and Sensory Requirements Mobility walking climbing sitting standing reaching bending lifting minimum of 10 lbs fine eye-hand coordination ability to read write listen and speak clearly the ability to understand and follow written and oral instructions and directions ability to travel 10 and ability to remain calm under pressure Must be able to sit and or stand for extended periods of time Must be able to use a computer cell phone monitor s mouse and keyboard extensively and for lengthy periods of time