Trainee - Counsellor (Pre Sales)

3 weeks ago

Noida, Uttar Pradesh, India PW (PhysicsWallah) Full time
Role: Trainee - Counselor

Traineeship Duration: 6 months

Work - Mode: Hybrid

Shift Timings: 12pm - 9pm

Stipend: Rs.15000/Month

Responsibilities:

- Engage with parents and students to counsel them about academic offerings and curriculum support.
- Handle outbound and inbound calling to provide guidance and resolve inquiries.
- Support student onboarding for the Curious Junior learning modules.
- Collaborate with the academic and curriculum teams to ensure effective communication with stakeholders.
- Build trust and maintain professional communication to enhance student/parent satisfaction.

Eligibility

- Freshers are welcome to apply.
- Preference will be given to candidates from Management or related academic backgrounds.
- Strong communication and interpersonal skills are a must.

Work Location & Reporting:

- Initial 3 months reporting will be at the Noida office for training, performance evaluation, and probation.
- Based on performance and successful completion of probation, work-from-home flexibility may be provided.

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