▷ 3 Days Left Customer Success Intern

2 days ago


India FreJun Full time

Job Description Job Description Job Title: Customer Success Intern Location: Remote Job Type: Internship (3 months) Job Description: We are looking for a proactive and resourceful Customer Success Intern to join our team. The ideal candidate will be responsible for engaging with users to collect feedback, ensuring a smooth onboarding experience, and maintaining customer relationships to improve retention. Key Responsibilities - Call users to collect feedback and identify areas for product improvement. - Engage with customers in the first month post-onboarding to ensure all issues are resolved. - Conduct follow-ups to prevent account churn and enhance customer satisfaction. - Build strong relationships with customers to foster long-term engagement. - Collaborate with internal teams to relay customer insights and drive product enhancements. Job Requirements Required Skills & Qualifications - Strong interpersonal skills with the ability to build relationships easily. - Excellent communication skills (verbal and written). - Proactive, resourceful, and a great team player. - Understanding of the B2B sales process. What We Offer - Hands-on experience in customer success and relationship management. - Exposure to B2B sales processes and customer engagement strategies. - A collaborative and dynamic work environment. - Potential opportunities for career growth within the company.



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