Cec-relationship Manager-vrm-branch Banking-vrm
7 days ago
Job Category KMBL Degree Level Bachelor s Degree Job Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity Meet cost to income ratios as determined by Score card Adherence to Standards of Performance Meeting Customer Satisfaction index as measured through NPS surveys Job Requirements Graduate with 7 years of experience or Post Graduate with around 5 years of experience of which a min 3 years leading a team of 15 Full Time Employees People management skill essential Experience in working in a tele-sales or relationship management in BFSI preferred Certified in AMFI IRDA Good listening skills and strong communication abilities Team Player Job Role VRM Officer To exclusively handle Wealth Privy Outbound calls- schedule equivalent experience profiles from other competitors Differentiated training to make them universal phone banking officers - cross training in cards liabilities assets This skill will also do sales with assigned customer based mapped to them Measure of outcomes - NPS Service Level Service Quality and Sales Responsible for quality communication and customer servicing within laid down productivity and service benchmarks Ensure customer delight and consistent service experience including timely resolution of customer queries issues Complete the logs specified by the process End-of-day target Adherence to Information Security norms quality process norms To be aware of and comply with any updates about the process Act on the feedback given by Team Leader Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Job Requirements Should be a least graduate No western line candidates to be scheduled kindly hunt profiles residing near to Thane Should not have employment gap for more than a month Should have at least completed a year in current org Better soft skills - conversational skills and English versant scores 7 Flexible to work on rotational week offs
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Hyderabad, India Kotak Mahindra Bank Full timeCEC-Relationship Manager-VRM Enter Custom Internal Posting Description Short Description for Internal Candidates Job Role: • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers – cross training in cards, liabilities,...
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Hyderabad, Telangana, India Kotak Mahindra Bank Full timeJob Role Team Leader Lead a team of Virtual Relationship Managers VRM responsible of service sales and profitability from assigned portfolio Collaborating with fulfilment teams to ensure best in class conversion ratios Ensure availability of trained manpower to maintain production at 100 capacity Meet cost to income ratios as determined by...
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CEC-Relationship Manager-NRC-BRANCH BANKING-VRM
3 weeks ago
Hyderabad, Telangana, India Kotak Mahindra Bank Limited Full timeJob DescriptionJob Role: Team Leader. Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio.. Collaborating with fulfilment teams to ensure best in class conversion ratios.. Ensure availability of trained manpower to maintain production at 100% capacity.. Meet cost to income ratios as...
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Hyderabad, India Kotak Life Insurance Full timeAbout The Role Job Role:- Team Leader "¢ Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. "¢ Collaborating with fulfilment teams to ensure best in class conversion ratios. "¢ Ensure availability of trained manpower to maintain production at 100% capacity. "¢ Meet...
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Workstation Specialist
7 days ago
Hyderabad, India Tata AIA Life Full timeJob Description Role description Job Description A Position Overview Position Title Virtual Relationship Executive (Work Station Specialist) Bancassurance Department Partnership Distribution Level/ Band Asst Manager Role Summary: The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales...
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Sky Phygital
14 hours ago
Hyderabad, India Kotak Mahindra Bank Limited Full timeJob Description Sky Phygital - Relationship Manager Job Role: 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith approx. 1000 to 1500 customers will be mapped ) 2. Cross sell ofAsset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) andThird...
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Hyderabad, India Kotak Mahindra Bank Full timeJob Role Develops and expands existing High Net worth Customer relationships for liabilities Deepens relationships sourcing family accounts Cross sells bank products & builds penetration for remote banking channels like net/mobile banking Informs customers of new products or product enhancements to further expand the banking relationship. Maintains complete...
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Workstation Specialist
3 weeks ago
Hyderabad, Telangana, India Tata AIA Life Full timeJob DescriptionRole descriptionJob DescriptionA Position OverviewPosition TitleVirtual Relationship Executive (Work Station Specialist) BancassuranceDepartmentPartnership DistributionLevel/ BandAsst ManagerRole Summary:The Job holder will need to engage with internal sales team along with the Channel Partner to drive Insurance Sales through a combination of...
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Virtual Digital/ Relationship Manager
5 days ago
Hyderabad, India Ebixcash global services Full timeCategory: Sales Location: Hyderabad Description: Tele sales of Banking products (Freshers are welcome). Requirements:1) Minimum Graduation qualification is a must.2) Excellent communication skills in English, Hindi.3) Voice calling experience is mandatory for VRM. 4) Fresher's can be considered if they are interested to work in outbound sales process.5)...
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Virtual Digital/ Relationship Manager
1 week ago
Hyderabad, Telangana, India Ebixcash global services Full time ₹ 16,000 - ₹ 20,500 per yearCategory: SalesLocation: HyderabadDescription: Tele sales of Banking products (Freshers are welcome). Requirements:1) Minimum Graduation qualification is a must.2) Excellent communication skills in English, Hindi.3) Voice calling experience is mandatory for VRM.4) Fresher's can be considered if they are interested to work in outbound sales process.5) Any...
