Supplier Quality Compliance Specialist

3 weeks ago

Gurgaon, Haryana, India Haleon Full time
Job Description

Key Responsibilities:

Maintenance of Supplier Compliance documentation

- Soliciting, collecting and reviewing in scope supplier compliance documentation from suppliers. Examples of documentation, but not exhaustive, include: o Compliance Documentation Questionnaire o BSE/ TSE o Religious certifications (Kosher / Halal) o Supplier ISO certifications appropriate to material supplied
- Obtaining and maintaining relevant supplier Compliance documentation in company systems in a systematic manner to allow for effective and efficient utilization of supplier data.
- Compiling and coordinating Quality Assurance Agreements. Escalating, if necessary, to auditor for negotiation with suppliers.
- Collecting certification documents from Suppliers

Maintaining Supplier relevant data and generate metrics

- Ensuring that all applicable data associated with the supplier are kept current based on currently available information.
- Obtaining and compiling relevant metrics for data analytics and trending for performance management of suppliers
- Monitoring of all mailboxes, including any required logging onto applicable systems and data bases, examples ARF, DRF.
- Developing visual reports, dashboards and KPI scorecards using Power BI desktop.
- Capability for the use of the Veeva Document, Veeva Quality Management system.
- Develop the Veeva Reports and dashboards

Internal processes

- Participate, as applicable, in the development of internal Supplier Quality processes to ensure compliance with the Haleon QMS (Quality Management System).
- Become familiar with PCA and PCCE processes to improve ability to detect risk at suppliers.

Regulatory / Customer inspection support

- Responsible for providing relevant support to Haleon sites undergoing regulatory/customer inspections, as assigned.

Interfaces

- Routinely interfaces with site Quality /Procurement, SQ Audit, SQ Operations and Haleon suppliers a two-way communication regarding supplier compliance documents, quality agreements, change controls, etc.

Skills and Competencies:

- Pharmacist
- Fresh to 2 years experience
- Basic knowledge of computer systems or adequate relevant experience that would demonstrate the ability to perform the role.
- Good verbal and written communication skills, including ability to progress requests for information in an effective manner.
- Proficient influencing and negotiating skills to ensure collection of desired information from suppliers and user sites while maintaining a good relationship with the supplier.
- Ability to work in a structured and methodical manner in order to track, manage and coordinate a significant number of different requests for information at the same time with similar deadlines/priority.
- Ability and willingness to maintain rapid response to customers, staff and management.
- Demonstrated ability to function effectively across multiple cultures and geographic boundaries.
- Strong excel skills.
- General understanding of regulatory and Industrial Standards requirements

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