
Inbound & Outbound Proces
2 weeks ago
Key Responsibilities:
- Inbound Calls:
- Answer incoming calls from customers promptly and professionally.
- Provide accurate information, resolve inquiries, and assist with issues related to products or services.
- Offer technical or product support, explain features, and guide customers through processes.
- Handle customer complaints and escalations with empathy and professionalism.
- Process orders, returns, or exchanges as requested by customers.
- Maintain records of all customer interactions and ensure timely follow-up as needed.
- Outbound Calls:
- Make outbound calls to potential customers, existing clients, or leads.
- Conduct surveys, offer promotions, or explain products/services to generate interest.
- Follow up with existing customers regarding account status, renewals, or feedback.
- Qualify leads and convert them into sales or opportunities.
- Upsell or cross-sell additional services/products to customers.
- Achieve sales and service targets, maintaining high conversion rates.
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Telecalling (Outbound Process)
2 weeks ago
Navi Mumbai, Maharashtra, India Credicus Business Services Full timeJob DescriptionRole Overview:We are hiring for the role of Customer Service Associate (CSA) for Bank of India's Inbound Process. The role involves handling incoming customer queries, providing accurate information, and ensuring excellent customer experience.Responsibilities:- Attend inbound calls and resolve customer queries effectively.- Provide accurate...
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Telephonic Interviews
22 hours ago
Navi Mumbai, Maharashtra, India White Force Full timeJob description As per our requirement we are looking for linguistic tele callers who can conduct telephonic interviews (Survey based – No Collection, No Sales, No Customer Service). Below is our language wise candidate requirement. Let us know whether you can fulfil the requirement or not along with the TAT so that we can proceed further. Job...
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Linguistic Tele Callers Wanted
14 hours ago
Navi Mumbai, Maharashtra, India beBeeTelephonicInterviewer Full time ₹ 6,00,000 - ₹ 12,00,000Job Overview:We are seeking highly skilled telephonic interviewers to conduct survey calls and gather valuable insights.Main Responsibilities:Engage in timely and professional outbound calls to collect data through telephonic interviews.Implement pre-approved communication scripts for various campaigns while ensuring effective interactions with...
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Voice Process Telecaller
1 day ago
Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 5,00,000Domestic BPO Voice Process OpportunityWe are seeking enthusiastic Telecallers for our Domestic BPO – Voice Process. The role involves handling inbound and outbound calls, explaining products/services, resolving customer queries, and ensuring excellent customer experience.Key Responsibilities:Handle outbound and inbound customer calls professionally.Explain...
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Contact Centre Representative
4 days ago
Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000Job OverviewCustomer Service Representatives play a vital role in delivering exceptional customer experiences. As part of our team, you will be responsible for handling inbound and outbound calls, providing timely resolutions to customer queries, and maintaining a high level of service quality.
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Navi Mumbai, Maharashtra, India Credicus Business Services Full timeJob DescriptionPreferred candidate profile:-- HSC / Graduates can apply- Freshers can apply- Marathi And Hindi Good communication / Average EnglishRounds of Interviews:- HR round- Operations roundRole Overview:We are looking for enthusiastic Telecallers for our Domestic BPO Voice Process. The role involves handling inbound and outbound calls, explaining...
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Sales Representative for Real Estate
4 days ago
Navi Mumbai, Maharashtra, India beBeePersuasion Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Pre-Sales ExecutiveAre you an enthusiastic and persuasive individual looking to build a career in real estate sales?Handle inbound calls, WhatsApp, and email inquiries from potential buyers.Make outbound calls to leads generated via digital marketing and other campaigns.
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Handle Customers Inbound and Outbound Calls
4 days ago
Navi Mumbai, Maharashtra, India Daily Pay Full timeWe are looking for candidates for Telecaller with minimum O years of experience. Candidates who have prior experience in Full Time jobs can apply. The Telecalling Voice Process job requires Call Center Executive, Call Centre, Customer Calling, Customer Care, Telemarketing Executive in skills.Job Requirements- High school diploma or relevant educationPrior...
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Business Development Representative
7 days ago
Navi Mumbai, Maharashtra, India beBeeCustomer Full timeKey ResponsibilitiesThe successful candidate will handle all aspects of customer communication, including inbound and outbound calls. They must be proficient in providing accurate information, resolving inquiries, and assisting with issues related to products or services.">Inbound Calls:Answer incoming calls from customers promptly and professionally,...
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Global Customer Experience Associate
4 days ago
Navi Mumbai, Maharashtra, India beBeeCustomer Full timeJob DescriptionA career as a Customer Support Executive offers the opportunity to deliver exceptional customer experiences in an international voice process environment. As a key member of our dynamic and rapidly growing BPO team, you will be responsible for handling inbound and outbound customer calls with professionalism and courtesy.You will resolve...