Senior Solution Sales Specialist
2 days ago
Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone Company Overview ServiceNow makes the world work better for everyone Our cloudbased platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise We re growing fast innovating faster and making an impact on our customers and employees lives in significant and important ways The Role We are seeking a high-performing Senior Solution Sales Specialist to drive revenue growth for our Technology Workflows portfolio specifically covering IT Operations Management ITOM IT Asset Management ITAM and Strategic Portfolio Management SPM In this Individual Contributor role you will act as the subject matter expert and sales driver for these specific solutions You will partner closely with Core Account Executives to identify develop and close high-value opportunities within large enterprise accounts You will be responsible for articulating how ServiceNow s Technology Workflows enable organizations to gain visibility manage assets and align technology investments with business strategy Key Responsibilities Sales Execution Revenue Growth Exceed quarterly and annual sales quotas for ITOM ITAM and SPM solutions within an assigned territory Lead the entire sales cycle for complex multi-product technology deals from opportunity identification to negotiation and closing Develop and execute a territory plan to maximize penetration of Technology Workflow products in existing customer bases and net new accounts Strategic Alignment Act as a Trusted Advisor to C-level executives CIO CTO VP of Infrastructure articulating the business value of unifying IT operations asset management and portfolio strategy on a single platform Translate complex customer challenges into business outcomes that can be solved by ServiceNow s Technology Workflows Collaboration Orchestration Work in a matrixed environment partnering effectively with Core Account Executives Solution Consultants Pre-Sales Customer Success Managers and Partners to drive deal velocity Enable and mentor Core Sales teams on how to spot opportunities for ITOM ITAM and SPM Market Intelligence Maintain deep industry knowledge of the IT Operations Hardware Software Asset Management and Project Portfolio Management landscapes Provide feedback to Product Management and Marketing teams on market trends and customer requirements Qualifications Qualifications Experience Experience 10-15 years of successful enterprise software sales experience with at least 7 years specifically selling IT Operations IT Asset Management or PPM SPM solutions Track Record Proven history of consistently exceeding sales quotas President s Club or similar accolades preferred in a complex overlay or specialist sales model Travel required 50 Domain Expertise Deep understanding of the ITOM landscape AIOps Discovery Service Mapping Strong knowledge of ITAM Software Asset Management Hardware Asset Management licensing models Familiarity with SPM Project Portfolio Management Agile planning Application Portfolio Management Sales Acumen Mastery of consultative selling methodologies e g MEDDIC Challenger Sale Value Selling Ability to navigate complex procurement cycles and negotiate commercial terms Communication Exceptional presentation skills with the ability to simplify technical concepts for executive audiences Preferred Attributes Prior experience working at major IT Management software vendors e g BMC Broadcom CA Micro Focus Flexera Planview Understanding of the Platform economy and how to sell a platform vision versus point solutions Experience selling to the Office of the CIO What We Offer Competitive compensation package The opportunity to sell market-leading solutions Gartner Magic Quadrant Leaders in a high-growth environment A culture of belonging inclusion and diversity Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license
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