international voice and chat process

3 weeks ago


Bengaluru, Karnataka, India One Degree North Human Resource Full time
Job Description

Description

We are seeking an experienced professional for the role of International Voice and Chat Process. The ideal candidate will have a strong background in providing customer support in a fast-paced international environment, ensuring high levels of customer satisfaction through effective communication and problem-solving.

Responsibilities

- Provide exceptional customer service through voice and chat support to international clients.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Ensure timely and accurate responses to customer requests and issues.
- Collaborate with team members to improve service quality and customer satisfaction.
- Maintain up-to-date knowledge of products and services to provide accurate information to customers.
- Document interactions and escalate issues as necessary.

Skills and Qualifications

- 8-12 years of experience in international voice and chat support.
- Excellent verbal and written communication skills in English.
- Strong problem-solving skills and ability to think critically under pressure.
- Proficiency in using customer service software and tools.
- Ability to handle difficult situations with empathy and patience.
- Strong attention to detail and ability to multitask effectively.
- Experience in a similar role within a BPO or customer service environment is preferred.

NAME : LINISHA V

WHATS UP NUMBER : 6364327837 E-MAIL : [Confidential Information]

  • Bengaluru, Karnataka, India Scoresoftlabsopc Full time

    Job Description- Freshers/ experienced- Freshers- 3lpa- Exp- 7 months to 4 years- 4.8lpa- international voice/chat/email.- 2 way cab facility- Work Location - Manyata , Ganga Nagar- Required Candidate profile- US based shifts/ rotational shift, rotational week off- 5 days work 2 days week off- excellent communication skills required


  • Bengaluru, Karnataka, India Scoresoftlabsopc Full time

    Job DescriptionKey Responsibilities:- Handle multiple live chat conversations with international customers- Resolve product or service-related issues professionally- Maintain accuracy, clarity, and customer satisfaction in every chat- Follow standard procedures and document each interaction- Meet daily performance targets (response time, quality,...


  • Bengaluru, Karnataka, India beBeeChatbot Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a diligent AI-driven chat and voice bot tester to join our team. As a key member, you will be responsible for evaluating the performance and quality of AI-driven chat and voice assistants.


  • Bengaluru, Karnataka, India Glympse Human Capital Services Full time

    Job DescriptionDescriptionWe are looking for enthusiastic individuals to join our Non-Voice/Chat Process team in India. The ideal candidates will be responsible for handling customer inquiries via chat, ensuring a seamless experience for our users.Responsibilities- Engage with customers through chat to provide assistance and support.- Resolve customer...


  • Bengaluru, Karnataka, India Scoresoftlabsopc Full time

    Job Description- Provide accurate and timely solutions to customer issues- Maintain a high level of customer satisfaction- Follow company guidelines and procedures - Good communication , Fluency and problem-solving skills required- Required Candidate profile- Qua: Undergraduation and Graduation acceptable- Respond to customer inquiries via chat and email-...


  • Bengaluru, Karnataka, India 247 Customer Private Limited Full time

    Job DescriptionAbout the Role:- Position: International Voice Customer Support- Mode: Work from Office- Shift: Night Rotational ShiftKey Requirements & Responsibilities:- Minimum Education: 12th pass.- Key Skills: Excellent communication, adaptability, and basic computer skills.- Handle inquiries and resolve issues from international clients via phone,...


  • Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 3,50,000 - ₹ 7,00,000

    Job Title: Customer Support ExpertWe are seeking professionals to join our customer support team and handle international voice process.Key Responsibilities:Handle inbound and outbound customer calls professionally and provide accurate information.Maintain a positive, empathetic attitude towards customers and ensure adherence to quality standards.Manage...


  • Bengaluru, Karnataka, India Firstsource Full time

    Job DescriptionResponsibilities:- Provide exceptional customer service via international chat/emails- Address inquiries, resolve issues, and ensure customer satisfaction- Communicate effectively with a diverse global customer base- Document and update customer records accuratelyRequirements:- Fluent in English (spoken and written)- Previous experience in a...

  • Manager Chat Process

    3 weeks ago


    Bengaluru, Karnataka, India Orange Health Labs Full time

    Job DescriptionAbout The CompanyOrange Health is Indias leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startupof the Year 2025*.*Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000...


  • Bengaluru, Karnataka, India Scoresoftlabsopc Full time

    Job Description- We're Hiring Email & Chat Support Executives- Maintain professional and empathetic communication across different time zones and cultural contexts.- person Should have Minimum 1 year of Exp In Email Or Chat process Exp- Required Candidate profile- Key Skills: Excellent communication, adaptability, and basic computer skills.- Handle inquiries...