International LIVE CHAT Process

4 weeks ago


Bengaluru, Karnataka, India Firstsource Full time
Job Description

Responsibilities:

- Provide exceptional customer service via international chat/emails
- Address inquiries, resolve issues, and ensure customer satisfaction
- Communicate effectively with a diverse global customer base
- Document and update customer records accurately

Requirements:

- Fluent in English (spoken and written)
- Previous experience in a customer support role preferred
- Excellent communication and interpersonal skills
- Flexibility to work in rotational shifts
- No BE/BTECH/PG Freshers

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