Sky Phygital Relationship Manager
15 hours ago
Job Description Role Overview As a Sky Phygital Relationship Manager, you will manage a mapped customer base through a hybrid engagement modelfield visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience. Key Responsibilities - Engage customers through physical visits, video interactions, and telecalling. - Cross-sell banking products: - Liabilities: Savings, Current Accounts, Term Deposits - Assets: Home Loans, LAP, Car Loans, Personal Loans, Gold Loans - Promote third-party products: Insurance, Mutual Funds, Digital Banking solutions. - Convert leads from Virtual Relationship Managers and Customer Engagement Center. - Ensure accurate documentation, KYC compliance, and timely service delivery. - Achieve monthly targets and maintain high customer satisfaction scores. Qualifications & Experience - Graduate/Postgraduate in any discipline (Finance/Commerce preferred). - 14 years of experience in banking, financial services, or sales. - Strong communication, negotiation, and relationship management skills. - Digital-savvy with ability to demonstrate mobile banking features. Skills & Competencies - Customer-centric approach with strong sales orientation. - Ability to work with multiple teams and meet deadlines. - Familiarity with CRM tools and digital engagement platforms.
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Sky Phygital Relationship Manager
3 weeks ago
Kolkata, India Kotak Mahindra Bank Full timeRole OverviewAs a Sky Phygital Relationship Manager, you will manage a mapped customer base through a hybrid engagement model—field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience.Key ResponsibilitiesEngage customers through physical visits, video...
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Sky Phygital Relationship Manager
3 weeks ago
Kolkata, India Kotak Mahindra Bank Full timeRole OverviewAs a Sky Phygital Relationship Manager, you will manage a mapped customer base through a hybrid engagement model—field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience.Key ResponsibilitiesEngage customers through physical visits, video...
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Sky Phygital Relationship Manager
3 weeks ago
Kolkata, India Kotak Mahindra Bank Full timeRole OverviewAs a Sky Phygital Relationship Manager, you will manage a mapped customer base through a hybrid engagement model—field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience.Key ResponsibilitiesEngage customers through physical visits, video...
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Sky Phygital Relationship Manager
3 weeks ago
Kolkata, India Kotak Mahindra Bank Full timeRole Overview As a Sky Phygital Relationship Manager, you will manage a mapped customer base through a hybrid engagement model—field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience. Key Responsibilities - Engage customers through physical visits,...
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Sky Phygital Relationship Manager
3 weeks ago
Kolkata, India Kotak Mahindra Bank Full timeRole Overview As a Sky Phygital Relationship Manager , you will manage a mapped customer base through a hybrid engagement model—field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience. Key Responsibilities Engage customers through physical visits,...
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Sky Phygital Relationship Manager
3 weeks ago
Kolkata, India Kotak Mahindra Bank Full timeRole Overview As a Sky Phygital Relationship Manager , you will manage a mapped customer base through a hybrid engagement model-field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience. Key Responsibilities Engage customers through physical visits,...
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Sky Phygital Relationship Manager
2 weeks ago
Kolkata, India Kotak Mahindra Bank Full timeRole Overview As a Sky Phygital Relationship Manager , you will manage a mapped customer base through a hybrid engagement model—field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience. Key Responsibilities Engage customers through physical visits,...
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Sky Phygital
4 weeks ago
Bengaluru, India Kotak Mahindra Bank Limited Full timeJob Description The Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pin code book along with Pin code Meeting assigned by SKY RM(Virtual RM). This role involves a comprehensive approach to customer engagement, including meeting, video calling, and tele calling customers. The primary...
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Sky Phygital Relationship Manager
3 weeks ago
Kolkata, West Bengal, India, West Bengal Kotak Mahindra Bank Full timeRole OverviewAs a Sky Phygital Relationship Manager, you will manage a mapped customer base through a hybrid engagement model—field visits, video calls, and telecalling. The role focuses on cross-selling banking products, deepening relationships, and delivering superior customer experience.Key ResponsibilitiesEngage customers through physical visits, video...
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Thane, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky Service CCU Affluent-SME, you will be the go-to expert for our Sky Channel customers, ensuring a seamless and personalized experience. Your role is crucial in maintaining strong relationships and providing timely, accurate solutions to our affluent clientele. You will be a part of the Kotak Mahindra Bank Ltd. family, contributing to...