Sky Phygital

5 days ago

Bengaluru India Kotak Mahindra Bank Limited Full time

Job Description The Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pin code book along with Pin code Meeting assigned by SKY RM(Virtual RM). This role involves a comprehensive approach to customer engagement, including meeting, video calling, and tele calling customers. The primary objective is to cross-sell a range of asset and liability products, as well as third-party investment offerings, to deepen existing relationships and acquire new customers with value based relationship. Responsibilities - Engage with customers through various channels (in-person, video call, telecall) to understand their financial needs and provide tailored solutions. - Cross-sell asset products (HL, LAP, CL, PL, GL, WC, CV) and liability products (CA, SA, TD) to existing and potential customers. - Deepen relationships with customers by offering third-party investment products (LI, GI, Trinity, MF) and ensuring timely conversion of business opportunities. - Collaborate closely with LI, GI, KSEC, IC, and Asset teams to achieve sales targets and provide efficient service to customers. - Ensure customer satisfaction and loyalty by delivering high-quality service and addressing their queries promptly. - Acquire new customers through VRM and CEC leads, and convert them into long-term relationships. - Upgrade customer categories and ensure their stickiness by providing excellent service and demonstrating the bank's facilities. - Enroll customers for relevant services and explain the benefits of various bank products and services. - Handle customer service requests efficiently, including account openings, Trinity account setups, and liability product selling. Qualifications - Bachelor's or Master's degree in any field with a minimum of 1 year of experience in banking or finance. - Strong communication and interpersonal skills, with the ability to build rapport and trust with customers. - Excellent sales and negotiation skills, with a proven track record of meeting or exceeding sales targets. - Proficiency in using digital tools and platforms for customer engagement and relationship management. - Knowledge of financial products and services, including asset and liability offerings, is preferred. - Ability to work independently and manage a large customer book effectively. - Strong organizational and time management skills to prioritize tasks and meet deadlines. - A customer-centric approach and a passion for delivering exceptional service. - Willingness to continuously learn and stay updated with industry trends and product offerings. - Fluency in English and any other regional language is an advantage.

  • Sky Phygital

    4 weeks ago

    Jaipur, India Kotak Mahindra Bank Limited Full time

    Job Description We are seeking a dynamic and customer-centric Sky Phygital Relationship Manager to join our Sky Channel-Phygital team at Kotak Mahindra Bank Ltd. In this role, you will play a crucial part in managing and enhancing our retail liabilities product sales and customer support operations across our branch network. Your primary focus will be on...

  • Sky Phygital

    2 weeks ago

    India, Nashik Kotak Mahindra Bank Limited Full time

    Job Description Job Description The Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pincode book along with Pincode Meeting assigned by SKY RM(Virtual RM). This role involves a comprehensive approach to customer engagement, including meeting, video calling, and telecalling customers....

  • Sky Phygital

    4 weeks ago

    Indore, India Kotak Mahindra Bank Limited Full time

    Job Description As a Sky Phygital Relationship Manager, you will be the face of our bank, representing us in branches and interacting directly with customers. Your primary goal is to enhance customer satisfaction and drive sales of retail liabilities products. You will be a key part of our team, ensuring a seamless and positive customer experience.

  • Sky Phygital

    1 week ago

    Mumbai, India Kotak Mahindra Bank Limited Full time

    Job Description We are excited to offer an opportunity for a skilled sales professional to join our Sky Channel-Phygital team as a Relationship Manager. In this role, you will be the face of our bank, building strong connections with clients and offering tailored financial solutions. Your expertise will drive sales and enhance our reputation in the industry.

  • High Salary! Sky Phygital

    3 weeks ago

    Hyderabad, India Kotak Mahindra Bank Limited Full time

    Job Description As the Sky Phygital - Location Head, you will play a crucial role in managing and motivating a team of professionals to achieve sales targets and deliver exceptional customer experiences. Your responsibilities will encompass developing and implementing innovative engagement strategies, ensuring effective communication and collaboration within...

  • Apply Now: Sky Phygital

    3 weeks ago

    Hyderabad, India Kotak Mahindra Bank Limited Full time

    Job Description The Sky Phygital - Location Head will play a pivotal role in driving the bank's customer engagement and sales initiatives. They will be responsible for overseeing and managing a team of professionals, ensuring effective sales strategies, and achieving regional sales targets. This role demands strong leadership skills, a results-oriented...

  • Sky Phygital

    3 weeks ago

    Vijayawada, India Kotak Mahindra Bank Limited Full time

    Job Description Sky Phygital-Relationship Manager Department Retail Liabilities - Sales Location Hyderabad Reporting Relationships Senior Regional Customer Engagement Manager Grade Name Deputy Manager Grade M2 - Lead Conversion - Meeting benchmark Conversion of leads as budgeted from time to time as generated by Customer experience Centre(CEC) and central...

  • Sky Phygital

    4 days ago

    Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionThe Sky Phygital Relationship Manager will be responsible for managing and enhancing customer relationships within the assigned Pin code book along with Pin code Meeting assigned by SKY RM(Virtual RM). This role involves a comprehensive approach to customer engagement, including meeting, video calling, and tele calling customers. The primary...

  • Sky Phygital

    2 weeks ago

    Pune, India Kotak Mahindra Bank Limited Full time

    Job Description As a Relationship Officer - Customer Engagement, you will be responsible for acquiring and managing high-net-worth individuals (HNIs) within the bank's Priority Banking segment. This role focuses on deepening customer relationships, enhancing engagement, and driving cross-sell opportunities across the bank's product suite. You will be...