Systems Analyst

At Franklin Templeton we re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals Our dynamic and diversified firm spans asset management wealth management and fintech offering many ways to help investors make progress toward their goals Our talented teams working around the globe bring expertise that s both broad and unique From our welcoming inclusive and flexible culture to our global and diverse business we offer opportunities not only to help you reach your potential but also to contribute to our clients achievements Come join us in delivering better outcomes for our clients around the world What is the Systems Analyst Digital Assets Operations Team responsible for We re seeking a detail-oriented Systems Analyst to join our operations team The ideal candidate will excel in system monitoring investigating and troubleshooting alerts Curiosity strong communication skills and a proactive mindset are essential Additionally you ll contribute to the design and development of new features Flexibility in scheduling comprehensive time zone coverage is a must ASSOCIATE What is the Systems Analyst Digital Assets Operations responsible for Monitor production systems and respond to alerts in a timely and effective manner Investigate and troubleshoot issues across multiple systems and services Collaborate with developers and stakeholders to improve system reliability and visibility Contribute to operational documentation runbooks and knowledge sharing Participate in the development and rollout of new features and improvements Rotate on-call coverage to ensure round-the-clock support What ideal qualifications skills experience would help someone to be successful Experience in systems analysis operations support or site reliability engineering Proficiency with monitoring tools and log analysis Strong problem-solving skills with a data-driven approach Ability to work independently and in cross-functional teams Excellent communication and documentation skills Preferred Plus Skills and Experience Experience with Azure cloud services Familiarity with Java and Spring Boot applications Hands-on experience with Splunk for log analysis Understanding of Okta for identity and access management Comfort working with Kubernetes-managed environments Exposure to public blockchain data query and interrogation tools or techniques Work Shift Timings - 2 00 PM - 11 00 PM IST Experience our welcoming culture and reach your professional and personal potential Our culture is shaped by our diverse global workforce and strongly held core values Regardless of your interests lifestyle or background there s a place for you at Franklin Templeton We provide employees with the tools resources and learning opportunities to help them excel in their career and personal life By joining us you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle We understand that benefits are at the core of employee well-being and may vary depending on individual needs Whether you need support for maintaining your physical and mental health saving for life s adventures taking care of your family members or making a positive impact in your community we aim to have them covered Highlights of our benefits include Professional development growth opportunities through in-house classes and over 150 Web-based training courses An educational assistance program to financially help employees seeking continuing education Medical Life and Personal Accident Insurance benefit for employees Medical insurance also cover employee s dependents spouses children and dependent parents Life insurance for protection of employees families Personal accident insurance for protection of employees and their families Personal loan assistance Employee Stock Investment Plan ESIP 12 weeks Paternity leave Onsite fitness center recreation center and cafeteria Transport facility Child day care facility for women employees Cricket grounds and gymnasium Library Health Center with doctor availability HDFC ATM on the campus Franklin Templeton is an Equal Opportunity Employer We are committed to providing equal employment opportunities to all applicants and existing employees and we evaluate qualified applicants without regard to ancestry age color disability genetic information gender gender identity or gender expression marital status medical condition military or veteran status national origin race religion sex sexual orientation and any other basis protected by federal state or local law ordinance or regulation Franklin Templeton is committed to fostering a diverse and inclusive environment If you believe that you need an accommodation or adjustment to search for or apply for one of our positions please send an email to In your email please include the accommodation or adjustment you are requesting the job title and the job number you are applying for It may take up to three business days to receive a response to your request Please note that only accommodation requests will receive a response