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Only 24h Left) Storage Administrator

1 month ago

India Webologix Ltd INC Full time
Job Description

Job Position: Storage Administrator L2

Job Type: -Permanent

Location: Mumbai Airoli

Experience: 7+ Years

Mandatory Technical Roles / Responsibilities

- As a L2 resource of the Run team, he/she will :
- Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents
- Plan, prepare and execute Change technical tasks in the ITSM queues
- Respond to and resolve alerts from the monitoring management system
- Manage, maintain and operate data storage solution of SAN, NAS, FC Fabrics and Inter-site links.
- Manage, maintain and operate data storage replication between Data Centers
- Provision and allocate storage to server assets and reclaim of storage for decommissioned volumes
- Perform zoning, mapping and masking of LUNs from arrays to server assets
- Plan, prepare and coordinate with vendors for campaign upgrades for SAN, NAS and Fabrics
- Perform storage performance analysis and troubleshoot storage-related performance/capacity issues with other teams (Platform, Database, etc)
- Perform basic to intermediate root cause analysis in Incident and Problem tasks
- Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc)
- Plan, prepare, execute and support Data Center maintenance activities
- Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises
- Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc
- Respond to and own L1/L2 escalations
- Engage in taskforce resolution squad in priority incident management / crisis management cases
- Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management
- Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc)
- Engage in Service Improvement review and actions plan

Technical Expertise

Must Have

- SAN HPE XP7/XP8/Hitachi (VSP 5000), Primera/3PAR
- Brocade SAN Fabric
- Storage Replication technologies
- Storage failover/failback in Disaster Recovery operations
- Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters

Good To Have:

- NAS Dell Power Scale (formerly ISILON)
- Basic working knowledge of High-Availability solution Microsoft Cluster Service and Veritas Info Scale
- Scripting / automation experience
- Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)

Process & Tools

ITSM tool Service Now as Ticketing tool for INC/SR/Change/Problem tickets

Basic knowledge on ITIL Process & Practices

Key Competencies:

- Minimum 6 years of relevant hands-on work experiences
- Solution-focused with excellent problem solving and analytical skills
- Ability to work in a flexible and constantly changing environment
- Effective teamwork and collaboration
- Good oral and written communication skills in English