Client Services Analyst I
2 hours ago
Job Description Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are The Client Services Analyst I (CSA) will provide technical support and advice to the Client Operations Analyst, Service Managers and Operational Leads on systems issues in both production support and development of new processes/support. CSA's will report escalated Operational and Production incident items directly to the External client; and provide assistance to our Internal teams in the mitigation and resolution of issues. Client Support Analysts are liaisons between Information Technology, Finance, Operations, External clients etc. and are responsible for facilitating the flow of information between departments. What You'll Do - Completing research and providing analysis as needed to support Management in decision making - Developing and executing proposed business and technical solutions - Drive resolution of production issues - Assist in the research and investigation of escalated production issues and engage teams for resolution - Assist in identifying, developing and executing continuous improvement opportunities - Facilitating business needs and priority identification - Track incidents through completion while providing regular updates to both internal and external customers - Document business impact, research and resolution steps and long term preventative measures via incident reports - Provide regular severity updates to Senior leadership, Others - Flexibility in work schedule including regular participation in an On-Call rotation What You'll Need - A Bachelor's degree in Computer Information Systems, Business Administration, or a related field; and equivalent work experience in business analysis and application development - Basic knowledge of SQL, client/server, and network environments - Advanced Microsoft PC software experience (i.e., Excel, Word) - Strong written, oral and interpersonal communication skills - Customer service skills with strong relationship management skills with the ability to interact positively and successfully with all level of associates and managers to meet business needs - 1-3+ years work experience or an education in systems or quantitative analysis and business solutions development required - Willingness to develop industry-related knowledge - Experience in Annuity, mutual funds, financial services, or life insurance work experience preferred - Experience in project management preferred WHAT'S IN IT FOR YOU At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
-
Client Services Analyst I
2 weeks ago
Pune, Maharashtra, India Zinnia Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWho We AreZinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three...
-
Client Services Analyst I
2 weeks ago
Pune, Maharashtra, India Zinnia Full time ₹ 12,00,000 - ₹ 24,00,000 per yearWHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three...
-
Analyst I, Client Service Operations
4 weeks ago
Hyderabad, India Kroll Full timeJob Description We are looking for an Analyst I for our Client Services Operations team which performs, Data extraction, Data analysis on financial models and financial valuation reports along with report updates and various support services. The team undertakes research and collects financial and business data based on the request from the internal Kroll...
-
Client Service Analyst
1 week ago
Pune, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-time Experience: 2-4 years Industry: Financial Services Designation: Client Service Analyst Company Description Reval Analytical Services ( is an affiliate of Virtua Research Inc. ( a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private companies. We specialize in building proprietary...
-
Client Service Analyst
2 weeks ago
Pune, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-time Experience: 2-4 years Industry: Financial Services Designation: Client Service Analyst Company Description Reval Analytical Services ( is an affiliate of Virtua Research Inc. ( a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private companies. We specialize in building proprietary...
-
Client Service Analyst
1 week ago
Pune, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-time Experience: 2-4 years Industry: Financial Services Designation: Client Service Analyst Company Description Reval Analytical Services ( is an affiliate of Virtua Research Inc. ( a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private companies. We specialize in building proprietary...
-
Client Service Analyst
2 weeks ago
Pune, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-time Experience: 2-4 years Industry: Financial Services Designation: Client Service Analyst Company Description Reval Analytical Services (www.revalanalytics.com) is an affiliate of Virtua Research Inc. (www.virtuaresearch.com), a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private...
-
Client Service Analyst
1 week ago
Pune, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-timeExperience: 2-4 yearsIndustry: Financial ServicesDesignation: Client Service AnalystCompany DescriptionReval Analytical Services (www.revalanalytics.com) is an affiliate of Virtua Research Inc. (www.virtuaresearch.com), a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private...
-
Client Service Analyst
2 weeks ago
Pune, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-timeExperience: 2-4 yearsIndustry: Financial ServicesDesignation: Client Service AnalystCompany DescriptionReval Analytical Services (www.revalanalytics.com) is an affiliate of Virtua Research Inc. (www.virtuaresearch.com), a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private...
-
Client Service Analyst
1 week ago
Pune, India Reval Analytical Services Pvt Ltd Full timeEmployment Type: Full-timeExperience: 2-4 yearsIndustry: Financial ServicesDesignation: Client Service AnalystCompany DescriptionReval Analytical Services (www.revalanalytics.com) is an affiliate of Virtua Research Inc. (www.virtuaresearch.com), a US-based Fintech SaaS company providing business analytics and forecasting tools to public and private...
