AM-SCM (Donate, Dump, or Destroy) Reselling

Job Description

Inviting applications for the role of Assistant Manager, SCM Fulfillment Planning

In this role, The Order Fulfillment Senior Analyst performs the day-to-day Order Fulfillment responsibilities related to the either large/complex customers or overarching segment. In addition, produces required reporting as needed and provides training/direction when needed.

The Order fulfillment team's range of responsibilities include taking ownership of ensuring customer forecasts and demands are handled (specifically fulfillment issues, but other reasons), resolving any issues/exceptions in a timely and accurate manner (escalating if needed), responding to queries from both customers and internal stakeholders/partners, actively planning for future demand, and keeping up with minimum inventory thresholds

Responsibilities

- Manage efficient, accurate, and timely order confirmations and inventory allocations against customer forecasts and demand.

- Resolution management using various reporting and SAP ERP system tools.

- Analyze and research opportunities in demand and forecast against inventory levels to actively work with internal stakeholders and their leaders on optimizing order commitments.

- Ability to analyze information to form a logical decision

- Manage daily inventory allocations and movements to increase stock availability for customer visibility and meeting forecast/demand.

- Effectively and efficiently manage daily/weekly reporting requirements to manage accounts and communicate with internal/external stakeholder needs.

- Ability to summarize, verify and analyze data.

- Responsible for adherence to guidelines/SLAs

- Provide Training as needed, as a subject matter expert.

Qualifications we seek in you

Minimum Qualifications

- Bachelor's Degree in Supply chain management or other related area or equivalent experience.

- Relevant experience in Order Management (particularly fulfillment) and/or Supply Chain management

- Proven experience working directly in SAP or other ERP Order Capture/fulfillment software systems.

- Proven knowledge of Microsoft Office suite required - Intermediate to Advanced Excel

- Effective team skills - Collaborative management and working style as well as managing independently.

- Demonstrates great analytical and problem-solving skills

Preferred Qualifications/ Skills

- Excellent written and oral communication skills

- Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities and work in a team with diverse cultural backgrounds.

- Has good understanding of supply chain and demand planning business drivers, organization structures and key metrics.

- Basic understanding of forecasting

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