Senior Staff Software Engineer

Job Description About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. Responsibilities We're looking for an experienced Senior Staff Software Development Engineer to join our ZIA team. You will drive technical strategy, set engineering standards, mentor other engineers, and collaborate with Operations and Support to ensure a healthy cloud and exceptional customer outcomes. You'll demonstrate ownership, accountability, and a bias for precision in execution. Reporting to the Sr Director, Software Engineering you'll be responsible for: - Developing, implementing and optimizing network applications and protocols using C and Python - Architecting and scaling distributed systems across multiple data centers with stringent performance, resiliency, and multi-tenant requirements - Working within Linux environments to perform system programming, scripting, and troubleshooting - Contribute to and guide key domains including postquantum cryptography, Network Detection & Response (NDR), Zscaler Digital Experience (ZDX), and Zscaler OS - Collaborating with teams to define requirements, design architectures, and ensure reliable software through testing and debugging What We're Looking For (Minimum Qualifications) - 8+ years of experience in C programming in a distributed and enterprise-scale environment - Expertise in designing for HA, failover redundancy, load balancing, and optimization for scale and performance; familiarity with SLOs, observability, and capacity planning for 24x7 services - Strong understanding of networking protocols and services: DNS, HTTP, H2, QUIC, TCP/IP, SSL/TLS - Experience with security technologies (firewall, IPS, authentication) and networking technologies (VPN/IPSec, dataplane traffic forwarding) - Proficiency with one or more AI code-assistance tools such as Windsurf, Cursor, GCA, Claude etc to accelerate development, refactoring, unit test creation, and troubleshooting What Will Make You Stand Out (Preferred Qualifications) - Experience in Python/Go programming - Stay current with industry trends and propose enhancements to improve system reliability, scalability and network efficiency At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more Learn more about Zscaler's Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.