Lead Specialist

Company Mercer Description Mercer is seeking candidates for the following position based in the Pune office This is a hybrid role that has a requirement of working at least three days a week in the office Lead Specialist - Grade D1 - Insurance Operations What can you expect We are looking to hire a Lead Specialist - Insurance Operation for Health Asia Broking team This is an individual contributor role This role supports the business team in delivering effective insurance broking services through comprehensive analysis and reporting The analyst will be responsible for preparing claims analysis conducting insurance product comparisons and generating benchmarking reports Additionally the candidate will analyze data on current employee benefits trends and evaluate existing benefits policies We will count on you for Creation of client insurance coverage renewal report consists of Claims Analysis Demographic Analysis Benchmarking Clinic Mapping Proforma Claim Analysis - Analyse top categories of different insurance claims type for clients and provide bird eye view Demographic Analysis - Graphical data view of employees dependents basis age category and insurance policies covered Proforma - Summary of insurer benefit for renewal placement for various insurance categories Assures the highest quality and integrity of data to support accurate consistent well understood and timely information for client s deliverables Prepares data quality and control reports and refers queries for resolution to facilitate day-to-day operation Issues control reports to user groups for action and liaises with regional business users to facilitate dialogue surrounding the data group systems Identifies and raises data quality anomalies to a direct manager for resolution to ensure any concerns are addressed in an appropriate and timely manner Manages prioritizes and ensures that workload within own portfolio meets deadlines and targets to assist the team in achieving its business objectives Ability to prioritize and manage multiple deadlines simultaneously Establishes new prospect client account records within internal systems as requested by the business to enable functionality Participates in User Acceptance Testing for data repository s fixes and conducts updates prior to deployment What you need to have Graduate in Any Stream Total 6-10 years of relevant experience Knowledge Group insurance i e Group Medical Group Life insurance Dental LTD etc Strong analytical skills Preferable to have process transition experience Health Insurance Certificate HI is preferred Proficient in Microsoft Excel Word and PowerPoint Process oriented mind frame with a focus on efficiency and accuracy Excellent planning and organizational skills with the ability to manage and prioritize multiple tasks Proven ability to successfully manage projects of varying complexity Demonstrate a positive and participative style sets and expects high standards of service and delivery and leads by example while being a self-starter Team player with excellent verbal and written communication skills Ability to build foster and strengthen close partnerships with colleagues across teams and locations What makes you stand out Adaptable communicator facilitator influencer and problem solver High attention to detail Good relationship skills Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team We help you be your best through professional development opportunities interesting work and supportive leaders We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being believes in building brighter futures by redefining the world of work reshaping retirement and investment outcomes and unlocking real health and well-being Mercer s more than 20 000 employees are based in 43 countries and the firm operates in over 130 countries Mercer is a business of NYSE MMC the world s leading professional services firm in the areas of risk strategy and people with more than 85 000 colleagues and annual revenue of over 23 billion Through its market-leading businesses including and Marsh McLennan helps clients navigate an increasingly dynamic and complex environment For more information visit Follow Mercer on and Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex gender sexual orientation or expression skin color or any other characteristic protected by applicable law Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week Office-based teams will identify at least one anchor day per week on which Mercer a business of Marsh McLennan NYSE MMC is a global leader in helping clients realize their investment objectives shape the future of work and enhance health and retirement outcomes for their people Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses Marsh Guy Carpenter Mercer and Oliver Wyman With annual revenue of 24 billion and more than 90 000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective For more information visit mercer com or follow on LinkedIn and X Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex gender sexual orientation or expression skin color or any other characteristic protected by applicable law Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week Office-based teams will identify at least one anchor day per week on which their full team will be together in person