Apply in 3 Minutes: Senior Quality And Assurance Manager
3 weeks ago
Key Responsibilities: - Design, implement, and monitor quality standards aligned with program goals and client expectations for career transition services - Establish and execute assurance management schedules to inspect, evaluate, and continuously improve delivery quality - Drive process maturity by assessing current workflows and instituting elevated benchmarks for operational excellence - Lead internal and client-facing QA calibration sessions, ensuring alignment on quality parameters and followthrough on action items - Collaborate with Talent Management and HR teams to integrate QA insights into learning, performance, and career development frameworks - Track and analyze performance trends; identify skill gaps andsupport the creation of targeted development plans and upskilling initiatives - Monitor and validate knowledge transfer processes; ensure readiness of teams through structured training and certification approaches - Support process-level issue resolution and risk mitigation in partnership with stakeholders, ensuring compliance and service continuity - Provide inputs for succession planning and talent mobility by evaluating employee capability and readiness through quality metrics - Diagnose root causes of performance issues and design corrective action plans, including coaching and training interventions - Monitor, coach, and provide structured feedback to team members to build a culture of continuous improvement - Maintain and publish KPI dashboards and MIS reports for internal leadership and client partners - Provide recommendations for business improvement initiatives based on quality data, customer feedback, and delivery outcomes - Develop and implement mitigation plans for client escalations, ensuring effective resolution and process safeguards - Contribute to embedding quality benchmarks into goal setting, performance reviews, and broader talent operations strategy Key Competencies: - Organizational Ownership and Values Alignment - Achievement Orientation and Results Focus - Stakeholder Engagement and Relationship Management - Talent Development Orientation - Data-Driven Decision Making Key Qualifications: - Minimum 6 years of experience in International BPO/Offshore Quality Management or Team Leadership roles - Proven expertise in setting up and managing quality assurance functions in client-facing or captive backoffice environments - ISO Process Mapping knowledge and certification experience - Six Sigma Certification Black Belt - Experience working in partnership with Talent Management or HR teams on development, training, or performance initiatives is preferred
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Senior Quality Assurance Manager
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeGreetings from Infosys BPM Ltd., We are looking to hire a Senior Quality Manager at Bengaluru for a Banking and Financial Services Project. Work Location: Electronics City, Bengaluru (work from office) Education Qualification: Any full-time graduation Experience required: At least 8 years of experience in driving Quality Assurance and Process Improvement...
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Quality Assurance Manager
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeThe Quality Manager leads, mentors, and manages the Quality Assurance team to maximise efficiency and provide the highest quality standards for our products and services. This role involves developing and implementing quality assurance strategies, overseeing testing processes, and collaborating with cross-functional teams to drive continuous improvement. Key...
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Bengaluru, India Intelex Technologies Ulc Full timeJob Description - Conduct manual and exploratory testing of the product. - Responsible for the execution of manual and automation test cases (scripts) that ensure comprehensive testing - Work in a Scrum team using Agile best practices - Fully document any unexpected anomalies or defects identified in testing with instruction of how to reproduce each -...
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Quality Assurance Manager
1 day ago
Bengaluru, Karnataka, India MicroLOGIX Embedded Controls Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Code : 001 MLQAQCQualification: BE/Diploma ElectronicsLocation : BangaloreJob Type : PermanentCompensation:At par with the Industry.MicroLOGIXis a 25+ years old leading electronics manufacturing and product development company with automated manufacturing lines with in-house R&D team. We are looking for a Manager to head our Quality Assurance and QC...
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Senior Quality And Assurance Manager
3 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeKey Responsibilities: Design, implement, and monitor quality standards aligned with program goals and client expectations for career transition services Establish and execute assurance management schedules to inspect, evaluate, and continuously improve delivery quality Drive process maturity by assessing current workflows and instituting elevated benchmarks...
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Quality Assurance
2 weeks ago
Bengaluru, India Sonata Software Full timeSonata Software OverviewIn today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.As a leading Modernization Engineering company, we aim to deliver modernization-driven...
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▷ Apply in 3 Minutes! Quality Assurance
4 days ago
Bengaluru, India Sonata Software Full timeSonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven...
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Quality Assurance Manager
3 weeks ago
Bengaluru, India Electrohms Private Limited Full timeCompany Description: Electrohms Private Limited, located in Bangalore Urban, is a leading designer of Current and Voltage Sensors for various applications such as Industrial, Railways, Solar & Wind Power, and Telecom. With 50 years of experience, Electrohms is known for its innovation, quality, and customer commitment. The company now offers customized smart...
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Quality Assurance Manager
2 weeks ago
Bengaluru, India Electrohms Private Limited Full timeCompany Description: Electrohms Private Limited, located in Bangalore Urban, is a leading designer of Current and Voltage Sensors for various applications such as Industrial, Railways, Solar & Wind Power, and Telecom. With 50 years of experience, Electrohms is known for its innovation, quality, and customer commitment. The company now offers customized smart...
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Quality Assurance Manager
2 weeks ago
Bengaluru, India Whatjobs IN C2 Full timeJob Summary: We are seeking a highly experienced and proactive Plant Quality Manager to lead and manage the quality function at our automotive manufacturing plant in Belagavi . This role is responsible for ensuring the highest quality standards in products, processes, and systems in accordance with customer, industry, and regulatory requirements (IATF 16949,...
