
Customer Service
6 hours ago
Degree Level Bachelor s Degree Key Objective of the Job Achieving business targets as laid down by acquiring new client relationships through the multiple Digital journeys Proactively understanding customer needs and cross- selling multiple products as per the requirements Should adhere to all policies and guidelines for updating leads as well as closures along with all the best practices that are put in place by the Business team Execute all activities campaigns as planned by the respective Digital Sales Manager Displaying customer centricity by executing all customer interface processes within defined timelines Collaboration with various internal external teams Contact Center Internal Business teams Aggregators to ensure timely service to all customers seeking a mortgage product Major Deliverables Meet exceed business targets in terms of profitability optimum product mix and quality of sourcing Should prove to be the one-point contact for all financial needs for his her customer Zero error in adherence to policies and systems as specified Quality of files sourced should be as per specified guidelines Forging targeted number of client relationships within the agreed timelines Meet exceed customer acquisition targets Timely update for all leads shared by Internal External stakeholders Meeting sales targets for HL products in the assigned territory Ensuring the customer satisfaction matrix is met for all client relationships Timely MIS reporting to all concerned Clear the certification examination within specified timelines Specialized job competencies Knowledge about all financial products like Home Loans Mortgages Knowledge about statutory compliance local market procedures Knowledge about legal agreement reviews Data Uploads across SFDC Ability to crunch large data present the same for opportunity sizing Excellent communication and presentation skills - Should be able to talk and convince both internal and external stakeholders execute actionable s in a timely manner Graduate Yes Masters Postgraduate Optional Desired Experience Minimum 1- 2 years experience in Offline Online Channel Home Loan Affordable Housing Finance sales
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Customer Service Executive
7 days ago
Dehradun, Uttarakhand, India WindStream Networks Full timeWe, WindStream Networks, looking for an experienced/fresher Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. KRA of CSM...
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Customer Care Executive
2 weeks ago
Dehradun, Uttarakhand, India ileads auxiliary service private limited Full timeResponsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints - Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken - Follow Up To...
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Customer Service Associate
2 days ago
Dehradun, Uttarakhand, India Ileads Auxiliary Services Private Limited Full timeResolve Customer Queries Need a minimum of 6 months experience in **INBOUND** domestic process Excellent Communication Skills Pay: ₹14,000.00 - ₹15,500.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Experience**: - Customer service: 1 year (preferred) Work Location: In person
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Csr (Customer Service Representative)
1 week ago
Dehradun, Uttarakhand, India Marwah Marketing Full time**Customer Service Representative Job Description** It help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. **Customer Service...
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Customer Service Representative
1 week ago
Dehradun, Uttarakhand, India Thriving Minds Full time**Key Responsibilities**: - Handle all incoming phone calls promptly and professionally - Address patient queries and concerns via phone calls and WhatsApp in a compassionate and helpful manner. - Manage and follow up with leads generated from various sources such as the website, Google, social media, and WhatsApp. - Assist patients in scheduling...
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Sales Advisor/customer Service Advisor
5 days ago
Dehradun, Uttarakhand, India Sanidhya Sansar Ventures Full time**Job Description: Sales Advisor/Telesales (International Process)** **Position Overview**: As a Sales Advisor/Telesales representative in an International Process Call Center, your primary role is to make outbound or handle inbound calls to potential and existing customers, promoting products or services, and closing sales. You will be responsible for...
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Customer Service Representative
5 days ago
Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. Full timeTour & Travel based Company where the Customer Care Executive will be involved in Entire customer support over the calls including Handle Customer Queries, Take Bookings, Assist throughout the journey from pick up to drop, Take Feedback calls and close the Bills, etc. At the same time will handle all the Driver-related issues and assist them to assign...
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Customer Service Representative
1 week ago
Sahstradhara, Dehradun, Uttarakhand, India Woodrock Infotech PVT. LTD. Full time**About Company** Woodrock Infotech Private Limited is a BPO (Business Process Outsourcing) company primarily based in Kolkata, West Bengal, India, with a focus on IT services and consulting. Established in 2014, the company offers services like back-office operations, KPO, marketing, and customer service, aiming to help businesses scale their tech teams...
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Customer Service Executive
2 weeks ago
Dehradun, Uttarakhand, India ChalkBox Full time**Job Summary** - Good communication skills - Must be customer centric - Office & Field work both - Should carry own laptop/own conveyance - Should be willing to go an extra mile - Should be a Team Player **Responsibilities and Duties** - Technical Support - Following up with clients - Reporting to the Manager daily - Making weekly/monthly plans - Offer...
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Customer Service Representative
7 days ago
Nehrugram, Dehradun, Uttarakhand, India Anitej Services Pvt. Ltd. (GTS Cabs) Full time**We are urgently hiring Customer Service Representative who will be responsible to answer incoming calls from customers for various reasons like take bookings, answer inquiries, resolve complaints and provide information.** **At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and...