Lifecycle Lead Technical Administrator(gainsight)
4 weeks ago
Essential Duties and Responsibilities Technical administrator for our CS Platform - Manage day-to-day support of our CS Platform users including fielding questions ad-hoc customizations design and implementation of core functionality workflow adjustments and user administration security and permissions Use the rules engine and data designer to find creative solutions to business challenges with regards to improving CSM workflow and work prioritisation driving time saving efficiency and improved GRR Oversee the build of customer tailored email journeys based on the available CRM systems data and monitor email campaign success rates creating custom reports and dashboards Monitor system performance data integrity and user activity and suggestions thus establishing a process of continuous improvement of the CS platform Maintain expertise in Gainsight and other relevant software by staying up to date on new features trends and related technologies Document your process and best practice and identify areas for improvement Liaison with the Salesforce systems team and Data Ops to ensure data flow across systems Minimum Required Qualifications Bachelor s degree required In lieu of degree will accept 4-5 years of experience Experience working with CRM systems in SaaS business or level 3 Gainsight admin certification Experience in Customer Success CS Operations or Product Marketing role Experience with CRM systems Salesforce or Gainsight with knowledge in technical administration
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Gainsight Administrator
2 weeks ago
India Acquia Full timeJob Description Acquia empowers the world's most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that...
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Bengaluru, India Ping Identity Full timeJob Description About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They...
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Senior Gainsight Developer
1 week ago
Pune, India Emperen Technologies Full timeJob Description Company Description Emperen Technologies, founded in 2010, is a values-driven consulting company dedicated to delivering real results for clients. We have built strong relationships with Fortune 500 companies, non-profits, and startups. Our approach is designed to provide scalability and flexibility to navigate the modern technological...
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[Urgent] Senior Gainsight Developer
6 days ago
Pune, India Emperen Technologies Full timeJob Description Role Description This is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role. The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and...
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Pune, Maharashtra, India, Maharashtra Zywave Full timeRole OverviewWe are seeking a Gainsight / PSO Consultant to join our India operations. In this role, you will act as a technical and functional expert on Gainsight, supporting Zywave’s customer success strategy. You will partner with global Professional Services and Operations teams to design, implement, and optimize Gainsight solutions for internal and...
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Product Manager
6 days ago
Hyderabad, India Thomson Reuters Full timeJob Description Do you love challenges and thrive in a fast-paced, high-growth environment Are you a collaborative learner who wants to make a lasting impact on our company's success Do you think of creative solutions to complex problems and solve them Do you have experience managing complex, transformative, and innovative technology products, and programs...
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▷ (Apply Now) Director- Lifecycle Marketing
1 week ago
Noida, India RateGain Full timeJob Description About RateGain RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world's...
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Director- Lifecycle Marketing
1 week ago
Noida, Uttar Pradesh, India, Ghaziabad RateGain Full timeAbout RateGainRateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.RateGain today is one of the world’s largest processors of...
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Senior IT Systems Engineer
7 days ago
India FedTec Full timeSenior IT Systems Engineer (Cloud, Endpoint & Infrastructure Lead) / Hands-on Manager Work Location: Fully Remote Work Schedule: Monday – Friday, 6:30 PM to 4:00 AM IST (India Standard Time). This schedule is fixed to support US Eastern Time Zone business hours and follows the American holiday schedule. FedTec is seeking a highly skilled Senior IT Systems...
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Senior it systems engineer
5 days ago
India FedTec Full timeSenior IT Systems Engineer (Cloud, Endpoint & Infrastructure Lead) / Hands-on Manager Work Location: Fully Remote Work Schedule: Monday – Friday, 6:30 PM to 4:00 AM IST (India Standard Time). This schedule is fixed to support US Eastern Time Zone business hours and follows the American holiday schedule. Fed Tec is seeking a highly skilled Senior IT Systems...
