Assistance Coordinator

3 days ago


Tirunelveli TN IN Spellzee Edutech Pvt Ltd Full time

Role Summary The Assistance Coordinator ensures smooth class operations by promptly reaching out to parents and teachers whenever there is any issue or assistance needed during or before a session This role acts as the first point of contact for resolving real-time class concerns and ensuring uninterrupted learning Key Responsibilities Immediately connect with parents or teachers if any class-related issue arises Monitor ongoing sessions and check if any teacher or student needs support Coordinate with the Academic Coordinator or Support Team to resolve issues quickly Provide session links handle technical or communication issues and assist teachers in real time Inform parents promptly in case of rescheduling teacher unavailability or delays Maintain a record of all issues handled and prepare an end-of-day report Ensure all communication with teachers and parents is professional clear and empathetic Requirements Excellent communication and coordination skills Ability to handle live class support efficiently Basic understanding of online class platforms Zoom Meet LMS etc Problem-solving attitude and ability to stay calm under pressure Language preference Tamil and English must be fluent in both Prior experience in education support or coordination roles preferred Work Hours 3 00 PM to 9 00 PM IST Reports To Academic Coordinator Operations Manager Job Types Full-time Part-time Fresher Pay 5 000 00 - 15 000 00 per month Expected hours 40 per week



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